Supervisors - Bound to DOHA, QATAR
Mecer Consulting Limited • Makati, Metro Manila, Philippines
**Role & seniority: ** Service Center Operations Supervisor / Team Lead (mid-to-senior; 5+ years experience required)
**Location & work type: ** DOHA, QATAR | On-site work; travel to client sites if needed
**Stack/tools: **
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Service management software
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Company policies & safety regulations compliance processes
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Top 3 responsibilities:
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Oversee daily operations and maintain team productivity in the assigned area
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Monitor performance and provide coaching to improve skills/efficiency
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Implement/enforce company policies and safety regulations
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Other responsibilities:
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Coordinate with management on improvement strategies
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Resolve employee conflicts and answer inquiries professionally
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Must-have skills:
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Operations/service center management experience (5+ years)
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Team leadership: performance monitoring, coaching, conflict resolution
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Safety- and policy-focused execution
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Working knowledge of service management software
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Nice-to-haves:
- Relevant technical certifications
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Education: Bachelor’s degree in Electronics/Electrical Engineering or related field
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Employer/agency details (as provided): Finest Asia Resources, Inc. (Manpower Pooling); Principal/Employer: ZAINAL ELECTRONICS CENTRE; Makati City, Philippines address (agency).
Full Description
Job Requirements
With bachelor's degree in Electronics, Electrical Engineering, or related field.
Relevant technical certifications are a plus.
At least five (5) years of work experience in a reputable service center.
Willingness to travel to client sites if required.
Knowledge of service management software.
Responsibilities
Oversee daily operations and ensure team productivity in the assigned area. Monitor employee performance and provide coaching to enhance skills and efficiency. Implement and reinforce company policies and safety regulations. Coordinate with management to develop and execute improvement strategies. Resolve conflicts and handle employee inquiries professionally and efficiently.
Agency Name: Finest Asia Resources, Inc.
Agency Address: 7/F Vernida IV Building, 128
L. P. Leviste St. Salcedo Village, Makati City, Philippines 1227
Agency License No.: DMW-298-LB-03192024-R
Principal/Employers Name: ZAINAL ELECTRONICS CENTRE
Worksite: DOHA, QATAR
For Manpower Pooling only. No fees in any form and/or purpose will be collected from the applicants. Beware of illegal recruiters and human traffickers.
