Test and Equipment Techncian
Asurion • Calamba, Laguna, Philippines
**Role & seniority: ** Equipment Technician / Manufacturing Support (first-level support; responsibilities include PM/test/repair; no explicit seniority stated)
**Stack/tools: **
-
Assembly/fabrication of phone jigs/tooling
-
Test: SW test, ESD checks, instrumentation calibration
-
Maintenance documentation: PM specification, calibration specification, WI/JA, FMEA, OCAP, UAT
-
Reliability/metrics: OEE/OQE, UPH, availability, yield
-
Top 3 responsibilities:
-
Perform preventive maintenance, assembly/fabrication, testing, and calibration per specifications (incl. 5S, lubrication, UAT).
-
Conduct inspections, fix/replace malfunctions, and monitor machine performance (OEE/UPH/availability/yield).
-
Provide 24x7 first-level troubleshooting for equipment/process issues and execute OCAP actions.
-
-
Must-have skills:
-
Ability to follow standardized work instructions (WI/JA) and maintenance/calibration procedures
-
Competency in equipment testing (including ESD and calibration) and basic repairs/replace parts
-
Troubleshooting and applying OCAP; maintaining safety/5S and proper scrap handling/documentation
-
-
Nice-to-haves:
-
Offline repairs for usable parts; experience with OQE updates and spares/status reporting
-
Experience coordinating with internal customers (fabrication shop) and supporting installs/new software/new prod
-
Full Description
We would love for you to explore other opportunities within Asurion.
-
Performs regular assembly (fabrication, phone jigs), test (SW, ESD & Instrumentation calibration) and preventive maintenance of company equipment including 5S, lubrication, UAT etc. Follows standard practices and procedures such as those defined in the PM specification, calibration specification, WI, JA, FMEA, OCAP etc.
-
Perform regular inspections to identify and correct equipment malfunctions, repairs, and replacements. Monitors equipment performance such as overall equipment efficiency, UPH, availability and yield. Ensures machine and its' input parameters are working within defined specifications.
-
Provide 24x7 first level support to troubleshoot equipment process. Solves simple problems within area of responsibility and execute OCAP.
-
Maintaining the machine and area of responsibility clean, safe, and organized. Performs scrap disposal including sorting and documentation.
-
Conducts offline repairs for usable parts.
-
Provides OQE updates on general status of machine, activities, spares, etc.
-
Coordinates with internal customers in OQE and fabrication shop for critical requirements
-
Supports machine installations, new software deployment, new product introduction requiring jigs/toolings and other critical initiatives.
-
Performs other tasks that may be assigned from time to time.
-
About Asurion
At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions. Put Customers First Play A Team Sport Take Ownership Collaborate and Then Commit Reach Full Potential Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
