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Quality Assurance Specialist

Hilton Grand Vacations Sevierville, Tennessee, United States

onsitefull-time
Posted May 8, 2026

**Role & seniority: ** Quality Assurance Specialist (multi-task oriented; seniority not specified)

**Stack/tools: ** Computer literacy (no specific tools listed); document review and documentation handling

**Top 3 responsibilities: **

  • Ensure documentation is prepared efficiently and accurately

  • Review documents with owners to confirm correctness/consistency

  • Verify the delivered product matches what was presented properly to buyers

  • Must-have skills:

    • Strong attention to detail

    • Excellent customer service skills

    • Organizational skills and ability to manage multiple tasks

    • Computer literacy

  • Nice-to-haves: Not specified

  • Location & work type: Not specified in provided text; work type not explicitly stated

Full Description

The Quality Assurance Specialist is a multi-task-oriented position requiring excellent customer service and organizational skills, computer literacy, and attention to detail.

After ensuring the documentation is prepared efficiently and accurately, the QAS must review the documents with our owners and ensure the product the company will deliver is the product that was presented properly to the buyers.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Customer ServiceOrganizational SkillsComputer LiteracyAttention To DetailDocumentation ReviewClerical Administrative SupportVerbal CommunicationWritten CommunicationPhone EtiquetteMulti-taskingmulti-location

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