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Whizdom • New York, New York, United States
Role: Insurance Verification Specialist (individual contributor, remote)
Practice management systems (PMS)
Google Suite, Microsoft Office
Phone, web, and fax channels for verification
HIPAA/HITECH-compliant workflows
Complete insurance eligibility verifications by phone, web, and fax; track and summarize progress for offices
Obtain and enter Full Insurance Breakdowns into client PMS
Collaborate with customers to ensure verifications are completed; flag and request additional information as needed
(Bonus) Complete and transmit monthly invoicing forms
2+ years dental office experience or dental insurance verification
Strong knowledge of dental insurance policies, procedures, and industry trends
Excellent written and verbal communication; high attention to detail and organization
Proficiency with PMS, Google Suite, and Microsoft Office
Ability to comply with HIPAA/HITECH and patient confidentiality
Prior experience with remote billers or remote work tools
Familiarity with multiple PMS platforms
Track record of process improvement in verification workflows
Fully remote, distributed across the US
Flexible hours; remote-first team with asynchronous collaboration
About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. We are a fully distributed, remote-first team with employees across the US. About The Role Our Insurance Verification Specialists focus on ensuring the accuracy and efficiency of dental insurance verification processes for our customers. Insurance Verification is a crucial step in setting up an office for success with their billing needs and is the first step of revenue cycle management. Having the most complete and up-to-date information in the patient insurance file is necessary for clean claim submissions and proper treatment planning of procedures and over-the-counter collections.