**Role & seniority: ** IT Support Test QA Analyst (Entry / Junior), full-time (recent graduates or aspiring IT professionals)

**Stack/tools (mentioned/expected): **

Manual testing; test case execution/creation
Bug tracking / defect log & ticketing systems
Web applications
SQL / databases
Microsoft Office
Top 3 responsibilities:
- Execute manual test cases; assist in testing new features, upgrades, and enhancements
- Identify, document, track software defects; verify bug fixes before releases
- Reproduce issues and perform regression testing; support UAT; troubleshoot and document software-related issues
Must-have skills:
- Attention to detail and strong analytical/problem-solving skills
- Basic understanding of software development and QA concepts
- Clear communication and ability to work with developers/business/support teams
- Ability to maintain accurate testing documentation and defect logs
Nice-to-haves:
- Familiarity with software testing lifecycle
- Experience/comfort with web apps, SQL, and databases
- Familiarity with ticketing systems and using Microsoft Office applications
Location & work type: Full-time; location not specified in the text (work type: in-house/onsite not stated—only full-time is stated)

Full Description

We are hiring an IT Support Test QA Analyst (Entry / Junior Level) for a full-time position. We are looking for a detail-oriented and motivated individual to join our IT and Quality Assurance team. This entry-level role is ideal for recent graduates and aspiring IT professionals who are interested in software testing, technical support, and quality assurance. You will help ensure the quality and reliability of software applications while providing technical support and contributing to continuous product improvement. Your key responsibilities will include executing manual test cases, identifying, documenting, and tracking software defects, and verifying bug fixes before software releases. You will assist in testing new features, system upgrades, and application enhancements to ensure they meet business and quality standards. You will work closely with developers, business analysts, and support teams to reproduce issues, perform regression testing, and support user acceptance testing (UAT). You will also troubleshoot software-related issues, maintain accurate testing documentation, update defect logs, and contribute to improving QA processes and testing methodologies. The ideal candidate should have a basic understanding of software development and quality assurance concepts. Familiarity with manual testing, test case creation, bug tracking tools, and software testing life cycles is advantageous. Knowledge of web applications, SQL, databases, Microsoft Office applications, and ticketing systems is beneficial but not required. Strong analytical thinking, attention to detail, problem-solving skills, and excellent communication abilities are essential for success in this role. We offer a supportive and collaborative work environment with comprehensive training and mentorship from experienced IT and QA professionals. You will gain hands-on experience in software testing, technical support, and quality assurance while developing valuable technical and analytical skills. Competitive salary, professional development opportunities, career advancement programs, and comprehensive employee benefits are provided.

IT Support Test QA Analys (Entry / Junior Level)

Full Description