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Lead Analyst, Testing (Business Analyst)

AIA Digital+ โ€ข Kuala Lumpur, Kuala Lumpur, Malaysia

onsitefull-time
Posted Jul 10, 2026Apply by Dec 29, 2026

**Role & seniority: ** Senior Business Analyst (5+ years), focused on mobile applications

**Stack/tools: **

  • Agile delivery methods (user stories)

  • Requirements analysis & documentation

  • Requirements/solution elicitation workflows (SIT/UAT coordination)

  • Analysis techniques: gap analysis, process mapping, root cause analysis, risk analysis

  • (No specific tech stack/tools mentioned.)

  • Top 3 responsibilities:

    • Liaise with stakeholders to review/analyze business applications and user needs

    • Conduct requirements analysis; document requirements; update system logic/processes/workflows as needed

    • Define improvement actions for IT operations; create/manage user stories and drive SIT/UAT with internal teams

  • Must-have skills:

    • 5+ years BA experience on mobile application projects

    • Strong Agile experience and user story writing

    • Deep understanding of software development process (design/programming concepts)

    • Advanced analysis: gap analysis, process mapping, root cause analysis, risk analysis, requirements gathering

    • Excellent verbal/written communication; ability to present requirements clearly

    • Experience working with onshore/offshore teams

  • Nice-to-haves:

    • Insurance domain experience

    • Testing Management experience

  • Location & work type: Not specified in the text.

Full Description

Tasks & Responsibilities Liaise with stakeholders to review, analyze, and evaluate business applications and user needs Perform requirements analysis, documents requirements, and revise existing system logic, business processes and workflows as necessary Identity business needs and define actions to improve the operation of IT systems Create user stories to manage requirements in Agile working model Manage internal stakeholders to drive SIT / UAT Line up application teams to come out with IT solution according to user requirements

Qualifications & Experience 5 years or above BA experience on Mobile Application related projects. Have experience in Agile working model and user story writing. Comprehensive knowledge of software development process, including software design and programming Experience working in a collaborative team environment (onshore and offshore) Advanced knowledge and ability to perform GAP analysis, process mapping, root cause analysis, risk analysis and requirements gathering Excellent presentation, written and verbal communication skills Experience in Insurance Domain is advantageous but not necessary Having Testing Management experience is a plus

Business AnalysisAgileUser Story WritingSoftware Development ProcessGAP AnalysisProcess MappingRoot Cause AnalysisRisk AnalysisRequirements GatheringPresentation SkillsCommunication SkillsInsurance Domain KnowledgeTesting Managementmulti-location

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