
Quality Assurance Engineer II
Pearson • Tamil Nadu, India
**Role & seniority: ** Quality Assurance Engineer II
**Location & work type: ** Chennai/Bangalore, hybrid (3 days in office/week)
**Stack/tools (stated): **
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Salesforce (functional + end-to-end testing)
-
Agentforce (platform testing)
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Test automation frameworks/tools (capable)
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Test automation scripting (familiar/capable)
**Top 3 responsibilities: **
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Execute Salesforce functional and end-to-end tests to validate business requirements and UX.
-
Perform Agentforce testing to verify reliability and adherence to acceptance criteria.
-
Develop/maintain test automation scripts and support regression/integration testing; document results and defects.
**Must-have skills: **
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Test automation capability (frameworks + scripting)
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QA/requirements analysis and problem solving
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Strong collaboration with developers for defect resolution
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Defect documentation, communication, and escalation
**Nice-to-haves: **
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Prior QA experience specifically with Salesforce and Agentforce (preferred)
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Familiarity with broader automation testing tooling beyond core frameworks
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Adaptability/learning orientation (listed via “Pearson Power Skills”: AI, learning to learn)
**Education & experience (summary): **
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Software QA experience, preferably on Salesforce/Agentforce
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Test automation tools/scripting familiarity and strong documentation/communication
Full Description
JOB: QUALITY ASSURANCE ENGINEER II
LOCATION: CHENNAI/BANGALORE (HYBRID - 3 DAYS IN OFFICE/WEEK)
Job Summary
- Contribute to high-quality software delivery by executing functional,
- end-to-end, and automation tests for Salesforce and Agentforce platforms. Ensure
- robust defect documentation and collaborate closely with developers to resolve
- issues and optimize testing processes.
Key Responsibilities
- Execute Salesforce functional and end-to-end testing to validate business requirements and user experience.
- Perform Agentforce testing, ensuring platform reliability and compliance with acceptance criteria.
- Develop and maintain test automation scripts to streamline regression and integration testing.
- Document defects and test outcomes, proactively escalating issues and participating in retrospectives.
Required Skills and Competencies
- Automated Testing Frameworks (Capable)
- Test Automation (Capable)
- Requirements Analysis (Capable)
- Problem Solving (Capable)
- Collaboration (Capable)
- Adaptability, Artificial Intelligence, Learning to Learn (Pearson Power Skills)
Qualifications (Education & Experience)
- Experience in software quality assurance, preferably with Salesforce and Agentforce platforms.
- Familiarity with test automation tools and scripting.
- Strong documentation and communication skills.
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