**Role & seniority: ** System Support / Functional Systems Support (business-area support; seniority not specified). Acts as IT–business liaison for new systems and enhancements.

**Stack/tools: ** Not explicitly stated. Work involves evaluating new applications/technology, defining system requirements, coordinating with IT and third-party vendors; supports reporting and service delivery.

**Top 3 responsibilities: **

Liaise between IT and business to develop/implement new systems and enhance existing ones.
Evaluate applications/technology and evolving business requirements; recommend system alternatives/enhancements.
Coordinate with IT teams and vendors to design, implement, maintain information systems; prepare communications/presentations on changes.
Must-have skills:
- Ability to gather/translate business information system needs into requirements.
- Systems evaluation and requirements analysis.
- Stakeholder management (business + IT + vendors) and clear communication for rollouts/presentations.
Nice-to-haves:
- Experience supporting specific enterprise functions (e.g., Finance systems support, HRIS support), as the profile may apply outside IT.
- Prior experience with reporting and service-delivery enablement via information systems.
Location & work type: Not specified in the provided text.

Full Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About The Role

Responsible for supporting specific functional / business areas in terms of information system needs

Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems Evaluate new applications and identify systems requirements Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives and / or enhancements Coordinate with relevant information technology departments and third-party vendors to design, implement and maintain information systems to enable reporting and service delivery Prepare communications and facilitate presentations on system enhancements and / or alternatives

[Use this profile for any system support positions that may reside in other functions outside Information Technology (e.g. Finance System Support, Human Resources Information System, etc.)]

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Business Analyst & User Acceptance Testing (Hong Kong Market)

Full Description