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HR Operations & Background Verification Lead (BGV, Onboarding & Compliance) - (5 -10 years' experience)

Zensar Pune, Maharashtra, India

onsite
Posted Aug 1, 2026
  • Role & Seniority

    • HRSS/HR Operations role (people ops/onboarding & background verification)

    • Team leadership/managerial component: “People’s Manager” managing onboarding process PAN India (seniority implied as mid-to-senior)

  • Stack / Tools

    • HRMS/HR systems (updates, stakeholder reporting)

    • TAZ (document validation; statutory joining/form updates)

    • Documentation/workflow & reporting for BGV cycles

    • (No specific vendors/tools named)

  • Top 3 Responsibilities

    • End-to-end Background Verification (BGV): initiation → completion, discrepancy handling, red/amber management, panel management, vendor coordination, cycle reporting

    • Onboarding & joining formalities: timely completion for new hires, contract/letter release, statutory forms, TAZ updates, HR system updates, engagement sessions

    • Employee lifecycle operations & compliance: deputation/transfer (deputation/repatriation), clearance tracking & notifications, personnel file/document management, audit coordination

  • Must-have Skills

    • Strong process ownership for BGV and onboarding lifecycles

    • Discrepancy management (highlighting, reinitiating with documents, adjudication approvals)

    • Stakeholder management and clear progress/reporting

    • Document validation/quality control, attention to compliance/audit requirements

    • HRMS data maintenance and tracking/reporting discipline

  • Nice-to-haves

    • Experience with bulk BGV for exis

Full Description

  1. Pre-Employment Screening - Background Verification checks process

  2. Initiating pre-background verification checks

  3. Highlighting discrepancies to stakeholders

  4. reinitiating cases with additional documents

  5. Adjudication Approvals from right authorities in case of various

    • discrepancies
  6. updating the stakeholders on the progress of check initiated

  7. Providing reports with the updated status.

  8. Background Verification

  9. Managing documents verification & Joining Formalities.

  10. Supporting candidates for on boarding process(TAZ updating and Joining

    • Statutory forms) to close the on boarding on time.
  11. Responsible for documents validation on TAZ

  12. Looking after Background verification (BGV) process (Initiation to

    • Completion Complete BVC cycle)
  13. Account Background Verification (Initiation to Completion Complete BVC

    • cycle)
  14. Red & Amber Management

  15. Panel Management

  16. Coordinating in Internal and External Audit from BGV standpoint

  17. Bulk BGV for existing associates.

  18. Invoicing Process

  19. Vendor Management

  20. Stakeholder Management

  21. On-boarding Process

  22. Initiating & timely completion of joining formalities for new employee

  23. Ensuring the release of all employment related contracts & letters

  24. Provide support to employees in various HR-related topics on policy &

    • process
  25. Plan and facilitate all engagement sessions to Engage & Energize with the

    • new hires
  26. Maintain HR systems with changes

  27. People’s Manager i.e. managing the team & leading the onboarding process PAN

    • India
  28. To support the develop trends, best practices, regulatory changes, and new

    • technologies in human resources, talent management, and employment law. Any
    • other duties that come under scope of HRSS
  29. Coordinate with internal departments for any kind of support required for

    • servicing the client successfully.
  30. Employee Movement & Transfer process

  31. Initiating deputation and repatriation process within said timeframe

  32. Issuing letters of Deputation/Transfer

  33. HRMS Updation and management

  34. Clearance tracking and notifications

  35. Personnel File & Document Management

  36. Maintaining personnel file of employees

  37. Updating Employee File Management Data

  38. Employee Query Management

  39. Reverts to various query raised by employee & Stakeholders

  40. Query Management tracking report

  41. Audit Management

  42. Collating & verifying audit details

  43. Front end audit responsibility

  44. Timely submission of audit requirement

  45. Transformation through Digitalization & automation

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company

driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four

core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar

[https: //www.zensar.com/careers/] and join us to Grow. Own. Achieve. Learn.

[https: //www.youtube.com/embed/i2NZsiQqVnU?autoplay=1&fs=1] to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Background VerificationOnboardingHR OperationsComplianceStakeholder ManagementVendor ManagementAudit ManagementEmployee Lifecycle ManagementHRMSData ManagementAnalytical SkillsProblem-solvingCommunicationTeam LeadershipEmployment LawProcess Automationmulti-location

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