Quality Engineer
MAHLE • Mnichovo Hradiště, Central Bohemia, Czechia
**Role & seniority: ** Automotive Quality Interface / Quality Management role (customer & supplier quality; likely mid-level)
**Location & work type: ** Horšovský Týn (on-site/plant-based); full-time
**Stack / tools: **
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PPAP / PSW approval and release processes
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Quality methods: 8D, 5 Whys, Ishikawa (fishbone)
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SAP, MS Office
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Material/inspection workflows; product identification & sorting (quality operations)
**Top 3 responsibilities: **
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Manage customer & supplier claims (warranty/field), including containment, root cause analysis, and sustainable corrective actions.
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Coordinate PPAP/PSW approvals with customers/suppliers and ensure release compliance to customer-specific requirements.
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Drive structured problem-solving using quality tools and coordinate incoming material quality activities to ensure part conformity.
**Must-have skills: **
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Degree in engineering/quality (or related)
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Proven automotive quality experience with customer/supplier quality management
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Hands-on knowledge of PPAP/PSW, customer release, and claim management
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Strong competence in 8D / 5 Whys / Ishikawa
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SAP and MS Office proficiency
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Fluent English (written/spoken)
**Nice-to-haves: **
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German language skills
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Experience reducing quality-related costs (scrap, returns, claim costs) and cross-team coordination with plants/logistics
Full Description
Place of work: Horšovský Týn
Your Contribution In this role, you will act as a key quality interface between customers, suppliers, and internal teams, driving claim resolution, PPAP approvals, and quality excellence.
Lead customer and supplier claim management activities, including warranty and field claims, ensuring timely containment actions, root cause analysis, and implementation of sustainable corrective measures. Manage and coordinate PPAP/PSW approval processes with customers and suppliers, acting as the key contact for release activities and ensuring compliance with customer-specific requirements. Drive structured problem-solving using quality tools such as 8D, 5 Why, and Ishikawa to improve product quality and customer satisfaction. Coordinate incoming material quality activities, including inspections, material releases, product identification, and sorting actions to ensure conformity of supplied parts. Collaborate with internal production plants, logistics providers, suppliers, and customers to resolve quality issues and support continuous improvement initiatives. Monitor and reduce quality-related costs, including scrap, return deliveries, and claim costs, while supporting achievement of quality and operational targets.
Your Experience & Qualifications
Degree in Engineering, Quality Management, or a related technical field. Proven experience in an automotive quality role with strong exposure to customer and supplier quality management. Hands-on experience with PPAP, PSW, customer release processes, and claim management. Strong knowledge of quality methodologies and tools, including 8D, Root Cause Analysis, 5 Why, and Ishikawa. Good knowledge of SAP and MS Office applications. Fluent English communication skills, both written and spoken; German language skills are an advantage.
Our Offer We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.
Some of our benefits are
An attractive salary package, Work in an international and intercultural environment for a large group, Continuous learning.
In addition to working on a great team, we encourage you to reach your full potential. Exciting assignments and personalized support for your career are available to you. We encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles! After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s). For more information about MAHLE and what a career with us looks like for you, click here. and to learn more about our foundation owned technology group click here.
#DiversityMatters is diverse – and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.
We will contact only selected candidates. Please submit your CV in English .
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