
Quality Engineering Lead
Accenture • Bengaluru, Karnataka, India
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Role & seniority
- Quality Engineering Lead (lead/SME; leads a team of quality engineers)
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Stack/tools
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ServiceNow IT Business Management
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Quality engineering principles, testing methodologies, end-to-end testing strategy, test/defect metrics
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Top 3 responsibilities
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Lead quality engineering team via cross-functional planning and ecosystem integration to accelerate delivery while maintaining quality
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Define and implement end-to-end testing strategies aligned to business/functional requirements
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Define and track quality metrics (test execution, defect resolution) and drive continuous improvement/standards compliance
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Must-have skills
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Proficiency in ServiceNow IT Business Management (minimum ~7.5 years)
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Strong quality engineering/testing methodology knowledge
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Ability to develop/implement end-to-end testing strategy
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Experience with quality metrics for test execution and defect management
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Ecosystem integration and coordination across multiple teams
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Problem-solving and decision-making leadership
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Nice-to-haves
- Good to have skills: NA
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Location & work type
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Bengaluru office
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Work type not specified (inferred on-site/office-based from provided location only)
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Full Description
Project Role: Quality Engineering Lead
Project Role Description: Leads a team of quality engineers through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Applies business and functional knowledge to develop end-to-end testing strategies through the use of quality processes and methodologies. Applies testing methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
Must have skills: ServiceNow IT Business Management
Good to have skills: NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification: 15 years full time education
Summary
As a Quality Engineering Lead, a typical day involves guiding a team of quality engineers by coordinating cross-functional planning and integrating various ecosystem components to enhance delivery speed and maintain high standards throughout the application lifecycle. This role requires overseeing the development and execution of comprehensive testing strategies that align with business and functional requirements. The lead ensures that quality processes and methodologies are effectively applied, while continuously monitoring key performance indicators related to test execution and defect management to uphold the overall quality of the product.
Roles & Responsibilities
Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Drive continuous improvement initiatives to enhance testing efficiency and effectiveness. Mentor and support junior team members to foster professional growth and skill development. Coordinate with stakeholders to align quality objectives with business goals. Ensure adherence to quality standards and compliance throughout the project lifecycle.
Professional & Technical Skills
Must To Have Skills: Proficiency in ServiceNow IT Business Management. Strong knowledge of quality engineering principles and testing methodologies. Experience in developing and implementing end-to-end testing strategies. Ability to define and track key quality metrics including test execution and defect resolution. Skilled in ecosystem integration and multi-disciplinary team coordination. Excellent problem-solving skills with a focus on delivering high-quality software solutions.
Additional Information
The candidate should have minimum 7.5 years of experience in ServiceNow IT Business Management. This position is based at our Bengaluru office. A 15 years full time education is required.