Full Description

About The Company

ICF is a global advisory and technology services provider dedicated to delivering innovative solutions that address complex challenges across various sectors. Renowned for combining unmatched expertise with cutting-edge technology, ICF supports clients in navigating change, shaping the future, and achieving their strategic goals. With a commitment to diversity, equity, and inclusion, ICF fosters a workplace environment where every employee can thrive and contribute meaningfully. The company's mission emphasizes making a positive impact through impactful consulting, technology, and policy solutions, especially within federal, public sector, and regulated environments.

About The Role

This position is for an Integration Engineer supporting a large-scale federal Salesforce Center of Innovation environment. Please note that this role is contingent upon the award of a contract and is not an immediate opening; however, ICF is actively conducting interviews and extending offers in anticipation of the contract award. The successful candidate will be responsible for designing, configuring, maintaining, troubleshooting, and documenting secure integrations across a complex Salesforce ecosystem that includes over 50 Salesforce applications across multiple organizations. The environment supports numerous application teams across integration, staging, and production environments, requiring a high level of technical expertise and coordination.

The Integration Engineer will support a high-volume Salesforce release and operations environment, managing API connections, supporting production changes, incident response, sandbox coordination, and modernization efforts. The role requires working remotely within US Eastern time zone hours, with strict adherence to security policies, including monitoring employee locations and prohibiting personal VPN connections from foreign IP addresses.

This position involves developing and executing test plans, validating Salesforce applications, workflows, integrations, and reports, and collaborating closely with developers, administrators, business analysts, and stakeholders to ensure requirements are met. The engineer will also support data quality, reporting accuracy, and user acceptance testing activities while maintaining comprehensive documentation and continuous improvement efforts. The role demands strong communication skills, technical troubleshooting abilities, and experience supporting enterprise-level Salesforce environments, especially within federal or public sector contexts.

Qualifications

U. S. Citizenship required due to federal contract requirements

• Current Public Trust clearance/suitability or active DoD Secret clearance
• Reside in the U.S. and authorized to work in the U.S.
• Have lived in the U.S. for at least three full years out of the last five
• 4+ years of hands-on systems integration experience supporting enterprise applications
• 2+ years supporting Salesforce integrations, APIs, Connected Apps, service accounts, or Salesforce platform administration/development
• Proficiency with REST/SOAP APIs, JSON, XML, OAuth, SAML, and API security best practices
• Experience supporting production systems, incident response, root cause analysis, and troubleshooting in mission-critical environments
• Knowledge of Salesforce Government Cloud, Salesforce Shield, and large multi-org Salesforce ecosystems is desirable
• Experience with MuleSoft Anypoint Platform, including Anypoint Studio, API Manager, and DataWeave
• Certifications such as MuleSoft Developer or Salesforce integration-focused certifications are preferred
• Proficiency with Salesforce CLI, VS Code Salesforce Extensions, GitLab, GitHub, and DevSecOps pipelines
• Experience managing API inventories, service accounts, connected app governance, and runbooks
• Familiarity with release management tools like ServiceNow, Jira, Confluence, and operational support platforms
• Strong written and verbal communication skills for technical and non-technical audiences

Responsibilities

Design, develop, and maintain secure integrations across the Salesforce ecosystem, including org-to-org, API, middleware, and third-party integrations Configure and troubleshoot Salesforce integrations, ensuring data integrity, security, and performance Develop and execute comprehensive test plans, test cases, and scripts to validate Salesforce applications, workflows, and integrations Support release management activities, including deploying updates, hotfixes, and major releases in a high-volume environment Collaborate with cross-functional teams—developers, administrators, business analysts, and stakeholders—to gather requirements and ensure integration solutions meet business needs Monitor API connections, manage service accounts, and oversee integration security, including certificate rotations and connected app governance Support incident response, root cause analysis, and troubleshooting efforts for production issues Maintain detailed documentation of integrations, runbooks, and operational procedures to ensure system reliability and compliance Participate in Agile ceremonies and continuous improvement initiatives to enhance integration processes and tools Coordinate sandbox environments, data migration, and modernization efforts within the Salesforce ecosystem

Benefits

Competitive salary aligned with experience and qualifications Remote work flexibility within US Eastern time zone support hours Comprehensive health, dental, and vision insurance plans Paid time off and holidays Professional development opportunities and certifications Inclusive and collaborative work environment Support for work-life balance and employee well-being

Equal Opportunity

We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.