**Role & seniority: ** Quality Assurance Coordinator (Associate level)

**Location & work type: ** 100% remote (U.S. residents), full-time

**Stack/tools (implied): **

Email, phone, chat, shared documents
Spreadsheets (data/reporting)
CRM and/or other web-based business systems
Approved remote systems and documented workflows

**Top 3 responsibilities: **

Coordinate and support business operations: digital workflows for reporting, data management, scheduling, and administrative support
Maintain accurate records/status updates/schedules; track deadlines and follow-ups; flag missing information
Communicate with customers/clients/vendors/partners/internal team via email/phone/chat; provide concise updates for review/handoff

**Must-have skills: **

Strong written communication and dependable follow-through
Ability to work independently in a remote setting with clear deadlines and documented procedures
High accuracy and confidentiality; strong data/record quality
Competence with spreadsheets, shared documents, and CRM/web systems
Promptly escalate issues and communicate status/questions

**Nice-to-haves: **

Experience with business operations, administrative support, customer service, project coordination
Data entry and documentation skills
Familiarity with routine exception handling and documented escalation procedures

Full Description

F&F Inc. is hiring for the Quality Assurance Coordinator position. This is a 100% remote, full-time role open to candidates in the United States. The position is designed around digital workflows and supports general business operations, customer communication, reporting, data management, scheduling, and administrative support.

Primary Responsibilities

Support general business operations, customer communication, reporting, data management, scheduling, and administrative support through approved remote systems and documented workflows. Maintain accurate records, status updates, schedules, requests, and follow-up items relevant to assigned work. Communicate clearly with customers, clients, vendors, partners, or internal team members by email, phone, chat, and shared tools as appropriate. Track deadlines, identify missing information or routine exceptions, and escalate issues according to documented procedures. Prepare concise updates or reports so work can be reviewed, handed off, and completed on time.

Required Qualifications

Strong written communication and dependable professional follow-through. Comfort working independently in a 100% remote environment with clear deadlines and documented procedures. Ability to use email, spreadsheets, shared documents, CRM or other web-based business systems. Careful attention to accuracy, confidentiality, record quality, and task completion. Ability to learn role-specific tools and communicate questions, exceptions, or status updates promptly.

Role-Specific Skills

Strong candidates for the Quality Assurance Coordinator position will be comfortable using skills such as Business Operations, Administrative Support, Customer Service, Data Management, Project Coordination, Scheduling, Data Entry, Documentation. The selected candidate should apply these skills directly to the responsibilities of the role while maintaining accurate records, dependable follow-up, and professional remote communication.

Employment Details

Work arrangement: 100% remote within the United States.

Employment type: Full Time.

Experience level: Associate.

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

F&F Inc. uses remote-first workflows for this position. All assigned duties are intended to be completed through approved online systems, phone, email, chat, shared documents, or other digital collaboration tools. Candidates should follow company procedures and complete any lawful, role-appropriate pre-employment screening required by the employer.