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IT Intern – Application Services (1) & Quality Assurance (1) & Data Management (1)

Western Reserve Group Wooster, Ohio, United States

onsitefull-time
Posted Aug 28, 2026

**Role & seniority: ** Summer 2027 IT Intern (entry-level student internship; includes exposure across Business Analysis, Software Development, QA, and Data Management)

**Stack/tools (stated): **

  • Web/app: ASP, .NET, C#, Java, AngularJS (examples provided)

  • QA: test plans, functional specifications, test case design/execution

  • Data/BI: Excel (pivot tables, conditional logic), SQL, relational databases, Cognos / Power BI / Tableau

  • Process: WRG templates for requirement gathering; SDLC activities

  • Top 3 responsibilities:

    1. Participate in the SDLC: requirements elicitation, design/technical execution, quality assurance, and deployment support

    2. Identify and escalate problems/incidents appropriately while coordinating with cross-disciplinary teams

    3. Contribute to process improvement/automation and provide input to technical solutions

  • Must-have skills:

    • Background in computer science or information systems (via accredited 4-year HS/college/university experience)

    • Ability to gather business requirements (using WRG templates/processes)

    • Front-end and integration/enterprise support experience; programming for web platforms (per listed languages/tools)

    • SQL query writing and familiarity with relational database structures

    • Excel advanced functions (pivot tables, conditional logic)

    • QA fundamentals: design/execu

Full Description

Summer 2027 - IT Internships The internship offers those with a passion for information technology the opportunity to grow their business analysis, software development, quality assurance and data management skillsets and professional skills. This will be accomplished while learning about the insurance industry and gaining invaluable experience working on challenging projects at a growing regional insurance organization. Salary Grade (6) 19.48 - 24.35 - 29.22

ESSENTIAL DUTIES AND RESPONSIBILITIES Collaborate through verbal and written communications with experienced cross-disciplinarians through the Software Development Lifecycle through elicitation of requirements, design, technical execution, quality assurance and deployment for a range of projects and/or initiatives. Manage and communicate problems/incidents with appropriate escalations. Provide input into process improvement, automation opportunities and influence technical solutions.

BASIC QUALIFICATIONS - BUSINESS ANALYSIS Experience in computer science or information systems from an accredited four-year high school, college, or university. Ability to solicit and gather business requirements through WRG templates and processes.

BASIC QUALIFICATIONS - SOFTWARE DEVELOPMENT Experience in computer science or information systems from an accredited four-year high school, college, or university. Experience with front-end development, mobile application support and integrations and enterprise support. Experience programming with the languages and tools for web platforms (i.e., ASP, .Net, C#, Java, AngularJS, etc.)

BASIC QUALIFICATIONS - QUALITY ASSURANCE Experience in computer science or information systems from an accredited four-year high school, college, or university. Familiarity with test case designs, develop and execution using test plans and functional specifications.

BASIC QUALIFICATIONS – DATA MANAGEMENT Experience in computer science or information systems from an accredited four-year high school, college, or university. Familiarity with advanced functions in Excel (pivot tables, conditional logic, etc.) Ability to independently write SQL queries Familiarity with relational database structure and experience querying databases Experience using business intelligence reporting tools, such as Cognos, Power BI, or Tableau

PREFERRED QUALIFICATIONS Knowledge of insurance industry Knowledge of Software Development Lifecycle (SDLC) methodologies and processes. Previous Information Technology internship experience in Software Development, Business Analysis and Quality Assurance is a plus.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees may be required to travel from time to time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is quiet with needed interaction between other employees, immediate supervisor, and other company staff.

Software Development LifecycleBusiness AnalysisQuality AssuranceData ManagementSQLExcelASP.NetC#JavaAngularJSCognosPower BITableauTest Case DesignRequirements Elicitationmulti-location

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