Quality Assurance Engineer– Digital Experience, MarTech & Loyalty
Pointwest • Atlanta, Georgia, United States
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Role & seniority
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QA Engineer (Digital Ordering & Customer Experience)
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Seniority: 3–5+ years QA experience
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Location & work type
- Atlanta, GA (work type not specified)
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Stack / tools
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Mobile: Native iOS & Android apps
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Testing: BrowserStack, Sauce Labs
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Debugging: Charles Proxy
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Loyalty/MarTech: Punchh / SessionM, Braze, Segment, Google Analytics, GTM
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Payments: Apple Pay, Google Pay, PayPal, Gift Cards, saved credit cards
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Channels: Push, SMS
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Web + mobile ordering + ordering UI
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Top 3 responsibilities
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Validate digital pizza builder UX (visual, functional, performance) for web/mobile (crust/toppings/sauces, matrix logic).
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Test loyalty/rewards end-to-end (points earning/redemption, tiers, promo stackability).
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Verify real-time order tracking (KDS → customer app updates/push notifications sync).
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Must-have skills
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3–5+ years QA testing eCommerce, native mobile, or QSR digital platforms
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Strong expertise testing loyalty engines and MarTech/event tagging (GTM/Segment/analytics)
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Cross-device/multi-platform testing proficiency (BrowserStack/Sauce Labs) + mobile network debugging (Charles Proxy)
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Ability to validate checkout/payment integrations across supported wallets
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Nice-to-haves
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Experience with geo-targeted push campaigns and promo code localization
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Familiarity with **pers
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Full Description
Job Title: QA Engineer – Digital Ordering & Customer Experience
Location: Atlanta, GA
Role Overview
- You will ensure high-grade quality across our client’s consumer-facing digital ordering channels, ( iOS & Android apps). Your mission is to deliver a frictionless customer journey—focusing on interactive pizza building, real-time order tracking, localized promo code engines, and loyalty platform.
Responsibilities
Digital Pizza Builder UX: Validate visual, functional, and performance aspects of the digital pizza builder UI across web and mobile platforms (including custom crust choices, topping matrices, and sauce options).
Rewards & Loyalty: Test end-to-end loyalty mechanics—including Dough Points earning, Papa Dough redemption, reward tiers, and promotional offer stackability.
Real-Time Order Tracking: Verify live order status tracking sync between store KDS status triggers and customer-facing push notifications/app updates.
MarTech & Personalization: Test geo-targeted push campaigns, promotional promo code logic (e.g., localized sports team discount codes), SMS messaging, and analytics event tagging (GTM/Segment).
Payment Wallet Integration: Ensure smooth web and mobile checkout flows supporting Apple Pay, Google Pay, PayPal, Gift Cards, and credit card saving capabilities.
Key Qualifications
- 3–5+ years in QA testing eCommerce platforms, native iOS/Android apps, or QSR digital product suites.
- Deep experience validating Loyalty engines (e.g., Punchh, SessionM) and MarTech tools (Braze, Segment, Google Analytics).
- Proficiency with cross-device testing tools (BrowserStack, Sauce Labs) and mobile proxy debugging (Charles Proxy).
