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Policy Services QA Specialist (1 Year Contract)

Prudential Assurance Company Singapore • Singapore, Singapore

onsitefull-time
Posted Sep 8, 2026Apply by Oct 8, 2026

**Role & seniority: ** Life Insurance UAT/Functional Testing role (seniority not specified)

**Stack/tools: **

  • Life Asia (LA) system (hands-on)

  • Manual testing methodologies

  • JIRA (defect/project tracking)

  • HP ALM (test management)

  • Top 3 responsibilities:

    • Review requirements/user stories for completeness, clarity, and testability

    • Review/validate UAT plans, test scenarios/cases, coverage, and UAT results/evidence to support sign-off

    • Execute functional/manual testing on Life Asia, validating end-to-end policy lifecycle (issuance, servicing, claims, maturity, etc.)

  • Must-have skills:

    • Strong life insurance policy lifecycle domain knowledge

    • Hands-on Life Asia (LA) system experience

    • Competency in manual test execution, defect management, and testing best practices

    • Ability to assess business requirements for gaps/risks/impacts

    • Experience analyzing user stories, test plans/cases/results for quality and compliance

  • Nice-to-haves:

    • Familiarity with test documentation/reporting processes (prepare test docs/reports)

    • Experience collaborating with business analysts, developers, and compliance teams (not explicitly stated as “nice-to-have,” but emphasized)

  • Location & work type: Not stated in provided text (cannot infer).

Full Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role requires strong Life Insurance domain knowledge and hands-on experience with the Life Asia (LA) system. The role is responsible for reviewing user requirements, user stories, test plans, and test results, as well as performing testing insurance policy administration processes with the Life Asia system, ensuring accuracy, quality, and regulatory compliance.

Job Description

Review user requirements and user stories to ensure completeness, clarity, and testability. Review UAT test plans, test scenarios, and test cases to ensure adequate coverage of business requirements. Review and validate UAT test results, test evidence, and defect resolutions to support testing sign-off. Perform functional testing of the Life Asia (LA) insurance system. Validate end-of-end policy lifecycle (Policy issuance, servicing, claims, maturity, etc.) Execute test cases, validate results, and ensure business and system requirements are met. Collaborate with business analysts, developers, and compliance teams. Prepare test documentation and reports.

Who We Are Looking For

Competencies & Personal Traits

Strong knowledge of insurance policy lifecycle. Good understanding of manual testing methodologies, test execution, defect management, and testing best practices. Experience reviewing user requirements, user stories, UAT test plans, test cases, and test results. Familiarity with testing and project management tools such as JIRA and HP ALM. Ability to analyze business requirements and identify gaps, risks, and potential impacts on system functionality.

Working Experience

Experience in Life Insurance domain testing Hands-on experience with Life Asia system.

Education

Diploma or Degree holder

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Life Insurance Domain KnowledgeLife Asia (LA) SystemManual TestingUAT TestingDefect ManagementJIRAHP ALMFunctional TestingTest Case ExecutionRequirement Analysismulti-location

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