
Test Centre Administrator (Hastings, UK) (26050)
Pearson • Hastings, England, United Kingdom
Salary: £14
**Role & seniority: ** Test Centre Administrator (entry/operational role; essential, flexible cover)
**Stack/tools: ** Computer use; Microsoft Office (Word, Excel, Outlook); test centre systems (unspecified)
**Top 3 responsibilities: **
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Provide customer service and guide candidates through sign-in and the test process
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Administer and invigilate tests in line with procedures
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Maintain compliance/security standards for test centre operation; basic housekeeping
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Must-have skills:
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Reliable punctuality (early 07:30 starts)
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Customer-focused and professional
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Flexibility to work scheduled days plus ad-hoc coverage for sickness/leave/events
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Comfortable with computer use and basic admin
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Nice-to-haves:
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Prior experience in test administration/invigilation (not explicitly required)
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Prior experience in test centre operations or similar compliance-heavy environments
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Experience using Microsoft Office beyond basic use
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Location & work type:
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Hastings, UK
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Part-time/contracted hours: minimum 8.25 hrs/week
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Rotated shifts; centre hours include Mon/Tue/Wed and alternate Saturdays, plus potential extra days during peaks
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May require travel to other local test centres to provide cover
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Full Description
Our Organisation
Pearson VUE is a business of Pearson, the world's leading learning company and
is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list, and we were recognised in the Best Employers for Diversity 2019 awards.
Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Hastings, UK.
Your Opportunity
- The pay rate is £13.60 per hour, paid to you at the end of every month.
- Minimum contracted hours are 8.25 hours per week.
> The test centre opens
> * Mondays 07: 30-16:15
> * Tuesdays 07: 30-19:15
> * Wednesdays 07: 30-12:15
> * Alternate Saturdays 07: 30-12:15
- Working hours will be rotated throughout the Team.
- Flexibility is essential, the Test Centre also opens on an ad-hoc basis to cover testing events and to meet capacity of testing requests. Additional days / hours to the above may be required when the Test Centre opens to meet the needs of the business.
- Cover may also need to be provided for other local centres as required.
- During peak periods and to provide Staff Annual Leave cover, you will be required to work extra days as and when required.
We are looking for a flexible individual who can provide additional cover at short notice to support periods of sickness absence, annual leave, and other operational requirements. Successful candidates will be expected to be available to work Mondays, Tuesdays, Wednesdays and alternate Saturdays, in line with the centre's operating schedule.
As candidates begin arriving from 7: 30am, reliable and punctual attendance is essential. Travel distance and the ability to arrive on time for early starts will therefore be an important consideration during the recruitment process.
Key Responsibilities
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Providing excellent customer service at all times
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Processing candidates’ sign-in and explaining the test process to them.
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Administering and invigilating tests
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Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
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General Housekeeping
Our Successful Applicant
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Will be a friendly and professional team player with excellent timekeeping
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Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
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Flexible, will be able to work different days and times
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Willing to travel to other test centres to provide support
Your Benefits & Reward
We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include
- Excellent Pension scheme
- Shares and stock purchase options.
- Healthcare and dental plans, and an employee wellbeing assistance program
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for you and your family to help balance work, family and personal life.
- Cycle to work program, gym membership concessions in selected office
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locations, along with retail and leisure discounts.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Wishing you the very best of success with your application!
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.