Full Description

🌐 About Helo.ai Helo.ai by VivaConnect is an AI-first cloud communication platform (CPaaS), built on 25 years of enterprise communication expertise. We help businesses—from startups to large enterprises—personalise conversations for billions with AI across SMS, WhatsApp, RCS, Voicebots, Chatbots, and Email, all from a single platform. ● 25+ years of enterprise communication expertise ● Trusted by leading brands including Aditya Birla Capital, Bajaj Finance, and Kotak Mahindra Bank ● Google and Meta Partner 🌟 Why Build Your Career With Us ● ● ● ● ● Work on enterprise-grade communication platforms at scale Lead quality engineering across modern web, API, database, and performance testing Work with Playwright, REST Assured, JMeter, Jenkins, and CI/CD environments Collaborate across Engineering and Product teams throughout the SDLC Drive automation, continuous testing, and quality engineering practices 🌍 Discover More About Helo.ai

● Website: Helo.ai

● LinkedIn: Helo.ai on LinkedIn

● Instagram: @sayheloai | @lifeathelo.ai💼 The Role You'll Play As a Senior QA Engineer, you will own end-to-end QA activities across the SDLC/STLC, with strong expertise in both Manual and Automation Testing. You will be responsible for defining test strategies, leading functional and automation testing, validating APIs and databases, conducting performance testing, managing defects, monitoring release readiness, and driving QA standards and best practices across the team. 🧩 What You'll Be Driving 🔹 QA Strategy & Test Planning ● ● ● ● Own end-to-end QA activities across SDLC/STLC Define test strategy, test plans, scenarios, test cases, and test reports Lead Functional, Integration, Regression, Smoke, Sanity, Exploratory, UAT, and E2E Testing Monitor QA progress, risks, quality metrics, and release readiness ● ● ● ● ● Develop and maintain UI automation using Playwright Develop API automation using REST Assured Perform API testing using Postman Test REST APIs, Microservices, third-party integrations, and end-to-end workflows Integrate automation with Jenkins and CI/CD pipelines 🔹 Automation & API Testing 🔹 Database & Performance Testing ● Perform MongoDB/NoSQL database validation and backend testing ● Perform Load, Stress, and Performance Testing using JMeter ● Ensure API validation and MongoDB data consistency 🔹 Defect & Risk Management ● Manage defects, triage, RCA, retesting, and closure using JIRA ● Drive defect triage, RCA, and risk mitigation ● Ensure testing completion, release readiness, and minimize production defects🔹 Quality Engineering & Team Leadership ● ● ● ● Improve Playwright and REST Assured automation coverage and stability Mentor QA engineers and ensure QA standards and best practices Plan QA activities and review deliverables Promote Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering 🧠 Knowledge & Expertise We Value Functional Capability ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Playwright JavaScript / TypeScript REST Assured Postman MongoDB JMeter Jenkins CI/CD Git JIRA REST API Microservices Manual Testing Automation Testing Agile Professional Strengths ● ● ● ● ● Strong QA planning and test strategy capabilities Strong defect triage, RCA, and risk management skills Ability to monitor quality metrics and release readiness Strong mentoring and QA leadership capabilities Ability to drive Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering🛠 Platforms & Tools ● ● ● ● ● ● ● ● ● ● Playwright JavaScript / TypeScript REST Assured Postman MongoDB JMeter Jenkins CI/CD Git JIRA 🎓 Education & Experience ● ● ● ● 8–10 years of experience in Quality Assurance / Software Testing Bachelor's degree in Computer Science, IT, Engineering, or a related field Strong hands-on experience in Manual and Automation Testing Hands-on experience with Playwright, JavaScript/TypeScript, REST Assured, Postman, MongoDB, and JMeter

Good to Have

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• Cucumber / BDD
• TestNG / JUnit
• Security Testing
• ISTQB Certification
• 📊 Indicators of Success
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• Testing completed effectively with strong release readiness
• Minimized production defects through effective QA practices
• Improved Playwright and REST Assured automation coverage and stability
• Reliable API validation and MongoDB data consistency
• Successful execution of JMeter performance and load testing
• Effective defect triage, RCA, retesting, and closure● Strong QA planning, team mentoring, and deliverable quality
• ● Increased adoption of Shift-Left Testing, Continuous Testing, Automation, and Quality
• Engineering
• 📈 Performance & Growth
• The role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance
• tracking, and recognize contributions toward quality, automation, release readiness, team capability, and
• continuous improvement.
• 🌍 Equal Opportunity Employer
• At Helo.ai, we celebrate diversity and are committed to building an inclusive, collaborative environment
• for all.