Full Description

About The Role

We are hiring a Senior QA Team Lead to own quality delivery for our AI agent products. You will still be hands-on on AI agent evaluation, while leading a small QA team (currently :2 contractors), aligning test plans with Engineering, and communicating progress and results with customers during project delivery.

This is not a traditional UI-only tester role, and it is not a pure automation-framework architect role. The core is: evaluate AI agent quality systematically, lead people to deliver on time, and stay calm and clear with customers and stakeholders.

What You Will Do

Own QA delivery for client projects: quality bar, release readiness, and clear status to the team Join client / stakeholder calls to walk through test results, risks, and what’s left Use AI tools to speed up test design, exploratory checks, and regression

Mentor: 2 QA contractors: review, unblock, raise the bar Partner with Dev on test plans so coverage matches what we’re shipping Keep reporting light and useful (what passed, what failed, what’s blocking)

What We’re Looking For

Must have

5-8+ years in Software QA / Quality Engineering (senior individual contributor), including substantial hands-on testing — not management-only. 1-2+ years leading or mentoring QA engineers Strong experience testing complex products end-to-end; able to design test approaches, not only execute scripts. Clear English for meetings, written updates, and customer-facing discussions. Calm, ownership-oriented, detail-minded; comfortable under delivery pressure and customer timelines.

Strongly preferred

Hands-on experience evaluating AI/LLM/agent systems (accuracy, hallucination, tool use, non-deterministic behavior). Experience using AI tools/workflows to support testing. Experience coordinating with Dev on release/test planning in Agile environments. Familiarity with Playwright or similar automation is a plus (guide others; not required to build frameworks full-time).

Before you apply

We move fast and we expect a lot. This role probably isn’t right for you if

You find ambiguity stressful rather than something to resolve. You prefer to stay in your lane rather than flag problems outside your immediate scope. You’re looking for an engineering role inside a mature structure with a full support team around you.

If you’re the kind of engineer who jumps in to fix a broken integration without being asked, and who sees “we’ve never built that before” as an invitation rather than a blocker — you’ll fit right in.

Why you’ll love working here

Attractive compensation and benefits commensurate with impact Private health insurance for you and your family Daily lunch allowance of $10 per member. Overseas travel opportunities for training and work, providing exposure to international projects and collaborations A collaborative work environment that fosters teamwork, knowledge sharing, and innovation Flexible working hours