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Hudu • United States
Role & seniority: QA Engineer (mid-level) for Ruby on Rails SaaS platform; minimum 2 years SaaS QA experience
Stack/tools: Ruby on Rails, Hotwire; RSPEC, Test Driven Development; REST APIs documented with Swagger; Sentry; Docker; Git/GitHub Actions/GitLab Pipelines; CI/CD; AWS; Kubernetes basics
Perform manual and automated UI/UX testing across desktop/mobile, ensuring responsive, pixel-perfect interfaces
Collaborate with designers and developers to provide early usability feedback; document findings with reproducible steps, screenshots, logs
Conduct exploratory, regression, and cross-browser testing; expand test coverage and support rapid feature delivery
Associate degree (Bachelor’s preferred) or equivalent experience
2+ years in SaaS QA; strong UI/UX testing knowledge
Proficient bug reporting and communication; experience with Git, CI/CD tools
Familiarity with Rails, AWS, Kubernetes basics; time management and multi-tasking
Experience with automated UI testing and performance testing; RSPEC-centric testing; Docker usage
Familiarity with Swagger-documented APIs and Sentry
Location & work type: Location not specified; likely full-time role; no explicit remote/on-site stated
About Us
Hudu is a fast-growing SaaS platform built exclusively for IT professionals and Managed Service Providers (MSPs). We give teams a single, secure, and beautifully simple place to store, organize, and share everything that keeps modern IT environments running: passwords, network documentation, processes, assets, client knowledge, and more. By replacing scattered spreadsheets, outdated wikis, and a dozen disconnected tools with one unified, customizable solution, Hudu helps thousands of IT teams save time, reduce risk, deliver better service, and scale with confidence.
Born from the real-world frustrations of running an MSP, Hudu is engineered by people who understand IT documentation inside and out. Today, we’re proud to power some of the most efficient and profitable IT organizations in the world, backed by relentless innovation, seamless integrations, and a customer-obsessed team.
Join us. Build the future of IT documentation and grow with a company that’s redefining how technical teams work.
Our Tech Stack
Our application is built with the latest Ruby on Rails and Hotwire We use RSPEC and practice Test Driven Development Our APIs are based on REST and documented with Swagger We use Sentry for error reporting We use Docker to deploy the application in development and production
Position Summary
At Hudu, our QA roles play a critical function in ensuring our Ruby on Rails SaaS platform delivers seamless, intuitive UI/UX in a highly technical product and customer base. This position is ideal for someone technically curious, detail-oriented, and passionate about user experience, with strong communication skills to collaborate across teams.
We seek self-starters who take initiative, excel at problem-solving, and adapt quickly in a fast-paced setting. Flexibility matters—our QA team may shift focus to urgent UI bugs or regressions, stepping in to maintain quality and keep customers satisfied.
About You - Minimum Qualifications
Associates degree required; Bachelor's degree in related field from an accredited college or university preferred; or equivalent education/experience in the computer science field Minimum of 2 years’ working experience in a SaaS QA role Knowledge of UI/UX testing principles Understanding of Rails, AWS, Kubernetes basics Excellent bug reporting and communication Experience with Git or Mercurial, GitHub Actions/Gitlab Pipelines, and CI/CD tools Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines
Essential Duties and Responsibilities
Collaborate with designers and developers in reviews to provide early feedback on usability, layout, and interaction design. Conduct thorough manual and automated UI/UX testing of Ruby on Rails applications across desktop and mobile, ensuring responsive design, intuitive flows, and pixel-perfect rendering. Perform exploratory, regression, and cross-browser testing to validate dynamic interfaces, real-time updates, and user interactions under varied conditions. Identify and document findings with clear reproduction steps, screenshots, console logs, and session recordings for efficient developer resolution. Execute performance-focused UX testing, verifying smooth data loading, error handling, and feedback during slow or failed backend responses. Continuously improve test coverage, tools, and processes to support rapid Rails feature delivery with high quality. Show more Show less