Senior Integration & Automation Engineer
SoftServe • Mexico
**Role & seniority: ** Enterprise SaaS Integration / Automation Engineer (seniority not explicitly stated)
**Stack/tools: **
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Languages: Python, JavaScript/TypeScript, Go, Java
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Integration/automation: APIs, webhooks, middleware services, event-driven architectures, orchestration workflows
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Platforms: Atlassian Cloud (Jira/JSM/Confluence), Microsoft 365 / Microsoft Graph, Okta, Entra ID (Azure AD) / similar IAM
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Cloud: AWS, Azure, Google Cloud
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AI integrations: OpenAI APIs, Anthropic APIs, Cursor, GitHub Copilot, other enterprise AI solutions
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DevOps: CI/CD pipelines, DevOps practices
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Top 3 responsibilities:
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Design, develop, and maintain secure, scalable integrations between enterprise SaaS and internal systems
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Build/support custom APIs, webhooks, middleware, and event-driven architectures
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Integrate and automate across platforms (e.g., Atlassian, IAM, Microsoft 365, AI, cloud) and troubleshoot failures
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Must-have skills:
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Hands-on programming in at least one listed language
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Experience building integrations with Atlassian Cloud and Microsoft/IAM platforms (Microsoft Graph, Okta, Entra ID or similar)
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Automation/orchestration workflow development
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Cloud knowledge (AWS/Azure/GCP)
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Familiarity with CI/CD/DevOps practices
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Nice-to-haves:
- Practical experience integrating/supporting AI platform APIs and enterprise AI tooling (OpenAI/Anthropic/Copilot, etc.)
Full Description
About The Role
In this role, you will contribute to drive enterprise SaaS integrations, automation initiatives, and AI platform enablement across the organization. You will work closely with IT, Engineering, Asset Management, Procurement, and Business stakeholders to optimize our software ecosystem, automate operational processes, and build scalable integrations between internal and third-party platforms.
Responsibilities
Design, develop, and maintain secure, scalable integrations between enterprise SaaS platforms and internal systems. Build and support custom APIs, webhooks, middleware services, and event-driven architectures. Integrate platforms such as Atlassian (Jira/JSM/Confluence), developer productivity tools, AI platforms, identity systems, and cloud services. Analyze software utilization metrics and recommend optimization opportunities. Troubleshoot system failures and coordinate resolution with vendors and internal teams.
Requirements
Hands-on programming experience in one or more of: Python, JavaScript/TypeScript, Go, Java
Experienced building integrations using: Atlassian Cloud (Jira, JSM, Confluence), Microsoft 365 / Microsoft Graph Okta, Entra ID (Azure AD) or similar IAM platforms Proficient developing automation workflows and orchestration solutions. Familiar with CI/CD pipelines and DevOps practices
Solid knowledge with cloud platforms: AWS, Azure, Google Cloud Practical experience implementing or supporting AI platform integrations, including: OpenAI APIs, Anthropic APIs, Cursor, GitHub Copilot, Other enterprise AI solutions
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
