Patch & Automation Engineer
Infosys • Hyderabad, Telangana, India
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Role & seniority
- EUC/Infrastructure Patch Management Engineer (seniority not explicitly stated; responsibilities suggest mid-level operational ownership)
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Stack/tools
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SCCM (Microsoft Configuration Manager)
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Ansible (automation playbooks)
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Qualys (vulnerability assessment, compliance reporting)
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Patch management tools (unspecified)
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Windows + Linux servers
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Top 3 responsibilities
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Manage and execute security patch/hotfix deployment across Windows and Linux using SCCM and other tools
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Use Qualys to drive vulnerability assessment → remediation → compliance reporting
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Build and maintain Ansible automation and operational runbooks/procedures, including monitoring patch compliance and reporting
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Must-have skills
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Strong experience with SCCM-based patch deployment and troubleshooting failed deployments
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Ability to perform root cause analysis (RCA) for patch failures
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Competence in Ansible for patching/configuration automation
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Knowledge of vulnerability remediation workflows and security/compliance requirements (via Qualys findings)
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Nice-to-haves
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Experience with OS upgrades, maintenance window operations, and infrastructure improvements
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Participation/support in incident management for critical infrastructure issues
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Process improvement experience to reduce manual effort
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Location & work type
- Not specified in the provided tex
Full Description
Technology->EUC-Patching_and_Distribution->SCCM
Manage and execute patch management activities across Windows and Linux server environments. Deploy security patches, hotfixes, and updates using SCCM (Microsoft Configuration Manager) and other patch management tools. Utilize Qualys for vulnerability assessment, patch validation, and compliance reporting. Develop and maintain automation playbooks using Ansible for patching, configuration management, and system administration tasks. Perform vulnerability remediation based on security scan findings and organizational policies. Monitor patch compliance, track remediation status, and generate management reports. Collaborate with infrastructure, security, and application teams to plan and implement patch deployment schedules. Troubleshoot patch deployment failures and perform root cause analysis (RCA). Ensure systems meet security and compliance requirements through timely patching activities. Support operating system upgrades, maintenance windows, and infrastructure improvements. Create and maintain patching procedures, automation documentation, and operational runbooks. Implement process improvements to reduce manual effort and increase operational efficiency. Participate in incident management and provide support during critical infrastructure issues.