Quality Assurance Manager-Maintenance & Engineering
Africa World Airlines Limited • Accra, Greater Accra Region, Ghana
**Role & Seniority: ** Quality/Aviation Audit & Safety Assurance role (senior); deputizes for Head of Quality; leads/coordinates Quality Assurance Auditors
**Stack/Tools: ** Aviation audit process practices; Internal/External audit surveillance programs; Corrective Action workflow; Supplier approval program monitoring; Quality trend data reporting; Incident/Accident investigation; Technical Library & Centralized Document Control; basic computer skills
**Top 3 Responsibilities: **
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Administer, audit, and continuously improve internal/external audit surveillance programs across AWA facilities (incl. MNT, GRH, CGO/SEC disciplines)
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Direct Quality Assurance Auditors and ensure timely issuance of corrective action requests; monitor air safety reports/investigations as needed
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Monitor supplier approval program and compile/analyze/report quality trend data; contribute to system/procedure improvements and support regulatory audits
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Must-have Skills:
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Working knowledge of Aviation Safety Management System (SMS)
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Knowledge of Ghana Civil Aviation Directives; familiarity with ICAO and IOSA requirements
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Strong communication; ability to lead and work independently
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Audit competencies (identify improvement areas, brief management/program managers, share best practices)
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English proficiency (spoken/written); basic computer skills
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Nice-to-haves:
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Previous experience across multiple IOSA disciplines
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Active participation/coordinating regulatory
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Full Description
Key Tasks
Ensure compliance with all Ghana Civil Aviation Directives, company quality and safety requirements through the administration of internal and external audit surveillance programs primarily within the disciplines of MNT, GRH, CGO/SEC. Administer, audit and continuously improve internal and external audit surveillance programs and develop, maintain and monitor audit activities at all AWA facilities. Direct the activities of Quality Assurance Auditors at AWA facilities to ensure compliance with audit surveillance program requirements. Ensure internal and external corrective action requests are issued, as required, on a timely basis Monitor and continuously improve AWA’s supplier approval program. Compile, analyze and report quality trend data at required intervals to the Head of Quality as directed and required. Provide input to the Head of Quality for system and procedure improvements. Assist the Head of Quality, as required, in developing, coordinating, and participating in regulatory company activities and audits at all AWA facilities. Work with Maintenance & Engineering personnel to continuously improve AWA policies, procedures and practices. Direct the activities of the Technical Library and Centralized Document Control to ensure compliance with all AWA policies and procedures. Conduct Incident/Accident investigations where required. Carry out any other reasonable tasks that may be required to maintain efficiency in the department. Monitor Air Safety reports and investigations when necessary. Carry out any other reasonable tasks that may be required to maintain efficiency in the department Deputize for the Head of Quality when delegated. Perform any other task as assigned
Qualification Required & Experience
Minimum of a Bachelor’s Degree Minimum five (5) years’ experience in aviation Minimum of two (2) years’ experience in at least two (2) relevant IOSA disciplines Certification in Airline Auditor Training (AAT) or a similar course Certification in IOSA Auditor and QMS Training Previous Aviation auditing experience Experience in audit processes, including but not limited to identifying areas in need of improvement, briefing company management and program managers, and share ‘best practices’
Competence (Knowledge/Skills/Abilities)
Working knowledge of Aviation Safety Management System Knowledge and understanding of the Ghana Civil Aviation Directives, general knowledge of ICAO and IOSA requirements Excellent communication skills and ability to interact with a wide variety of people Ability to lead people and accept responsibility Work with no supervision Basic computer skills Fluent in English, both spoken & written
Location: Accra
How To Apply For The Job
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 25 October, 2026
