
Senior Service Automation Engineer (CMDB/Control-M)
RAPSYS TECHNOLOGIES PTE LTD • Kuala Lumpur, Kuala Lumpur, Malaysia
**Role & seniority: ** Senior Service Automation Engineer (L3), CMDB/Control-M (6–9 years; min ~5 years)
**Location & work type: ** Kuala Lumpur, Malaysia — Work from Office
**Stack/tools: **
-
Control-M (administrator); AAPI; job-as-code; pipelines for job promotions
-
CMDB management systems (unspecified)
-
DB: Oracle, SQL, MySQL (incl. DB mirroring)
-
Languages/Scripting: Python, Shell scripting
-
OS/Platform: Unix/Linux
**Top 3 responsibilities: **
-
Design, implement, and maintain automation solutions using Control-M and CMDB tooling
-
Own batch scheduling/workflows end-to-end (monitoring, troubleshooting, support)
-
Perform Control-M administration including migrations/upgrades, HA/DR activities, and execute failover
**Must-have skills: **
-
Control-M administrator experience: migrations, upgrades, DB mirroring, HA setup, failover, DR execution
-
Working knowledge of AAPI
-
Job-as-code setup and pipelines for job promotions
-
Strong troubleshooting, operational focus, and process documentation
**Nice-to-haves: **
-
Experience collaborating with cross-functional teams to identify automation opportunities
-
Broader automation/service operations ownership beyond Control-M/CMDB
Full Description
🌟 We're Hiring: Senior Service Automation Engineer (CMDB/Control-M)! 🌟 We are looking for a skilled and experienced Senior Service Automation Engineer specializing in CMDB and Control-M to join our dynamic team in Kuala Lumpur. If you have a passion for automation, IT operations, and continuous improvement, we want to hear from you!
📍 Location: Kuala Lumpur, Malaysia
⏰ Work Mode: Work from Office
💼 Role: Senior Service Automation Engineer (CMDB/Control-M)
What You'll Do
- 🔧 Design, implement, and maintain automation solutions using Control-M and CMDB tools
- 🛠️ Manage end-to-end batch scheduling processes and workflows
- 📈 Monitor system performance and ensure high availability of automation services
- 🤝 Collaborate with cross-functional teams to identify automation opportunities
- ⚙️ Troubleshoot issues and provide technical support for automation platforms
- 📝 Document processes, configurations, and best practices
What We're Looking For
- ✅ Minimum 5 years of experience in service automation or related fields
- ✅ Hands-on expertise with Control-M and CMDB management systems
- ✅ Strong problem-solving skills and attention to detail
- ✅ Excellent communication and collaboration abilities
✅Years of Experience: L3 (6-9 years)
Platform / Product: Control-M
Server / Database: Oracle/SQL/MYSQL
Language: Python & Shell Scripting
OS: Unix/Linux
Other Critical Requirements Mandatory
- L3 - Control-M administrator - Control M administrator who has done migrations, upgrade, DB mirroring, HA set up, Perform fail over, set up and execute DR activities, usage of AAPI, experienced with job as a code set up, establishing of pipelines for job promotions
Eager to drive innovation through automation? 🚀 Apply now to join our team!