Lead II - Software Testing- Functional Test Lead- Facets
UST • Bengaluru, Karnataka, India
**Role & seniority: ** Functional Test Lead (Senior/Lead)
**Stack/tools: ** Facets (healthcare system), Functional Testing, Jira, qTest, Azure DevOps (plus modern QE practices)
**Top 3 responsibilities: **
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Lead functional discovery workshops; assess business processes, application landscape, testing scope, dependencies, and quality practices.
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Evaluate functional test coverage, requirements traceability, release readiness, and defect management; identify gaps (functional testing, UAT support, governance, operating model).
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Define future-state functional testing organization (roles/staffing/knowledge), create transition roadmaps with KPIs/SLAs/governance, and present risks/findings to client leadership.
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Must-have skills:
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10+ years in Functional Testing/Quality Engineering; 5+ years leading testing programs/managed services.
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5+ years experience with Facets in healthcare.
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Healthcare payer domain expertise: Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, EDI transactions.
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Strong discovery/due diligence/transition assessment experience; workforce planning & organizational design.
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Stakeholder management; familiarity with Jira, qTest, Azure DevOps; governance/operating model evaluation.
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Nice-to-haves:
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Collaboration/coordination experience with Architecture, Automation, Performance, and TDM teams.
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KT/transition experience (shadow/reverse-shadow, ownership transfer).
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**Location & wo
Full Description
Role Description
Functional Test Lead
Key Responsibilities
Lead functional discovery workshops with business, product, application, and testing stakeholders. Assess business processes, application landscape, testing scope, dependencies, and quality practices. Evaluate test coverage, requirements traceability, release readiness, and defect management processes. Identify gaps across functional testing, UAT support, governance, and operating models. Define future-state functional testing organization, roles, staffing, and knowledge requirements. Support KT, transition planning, shadow/reverse-shadow activities, and ownership transfer. Collaborate with Architecture, Automation, Performance, and TDM teams to shape the target-state testing model. Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations. Present assessment findings, risks, and improvement opportunities to client leadership.
Required Experience
10+ years in Functional Testing or Quality Engineering with 5+ years leading testing programs or managed services engagements. 5+ years of experience in Facets healthcare system Experience in discovery, due diligence, transition assessments, and testing operating model evaluations. Strong healthcare payer domain expertise across Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI transactions. Proven experience in workforce planning, organizational design, and stakeholder management. Familiarity with Jira, qTest, Azure DevOps, and modern QE practices.
Skills
Facets, Claims Management, Functional Testing, Jira, Azure Devops
