Calderdale logo

Quality Assurance and Improvement Officer (Youth Justice)

Calderdale • Halifax, England, United Kingdom

onsitefull-time

Salary: £38,500 - £40,444 / year

Posted Oct 7, 2026Apply by Nov 6, 2026

**Role & seniority: ** Quality Assurance and Improvement Officer — pivotal operational/assurance role within Calderdale Youth Justice Service.

**Stack/tools: ** Not explicitly specified (will involve auditing, performance/theme analysis, report writing, policy/procedure review; may use digital interview methods).

**Top 3 responsibilities: **

  • Lead quality assurance: conduct audits to monitor quality of youth justice work.

  • Analyse themes/trends from audits and identify actions; implement broader learning.

  • Partner with Youth Justice Management Board/senior leadership: review policies/procedures and produce detailed findings reports; run thematic audits supporting national issues/inspections.

  • Must-have skills:

    • Recent experience in the Youth Justice sector (preferred/required by text).

    • Ability to analyse performance and demonstrate what “good practice” looks like.

    • Strong communication and organisational skills.

    • Ability to be empathetic and curious, analyse findings, and write detailed, concise reports.

    • Recognised Social Care Qualification or equivalent and/or Youth/Criminal Justice qualification (essential).

  • Nice-to-haves:

    • Experience contributing to inspections / thematic audits aligned to national issues.

    • Demonstrated partnership working with management boards and senior leadership.

  • Location & work type: UK-based (Calderdale, West Yorkshire). Flexible working/job share

Full Description

Post Ref: CC997

Please note: Internal, at risk or redeployee applicants will be seen in the first instance.

Calderdale is a beautiful metropolitan borough in the heart of the Yorkshire Pennines, situated between Manchester and Leeds. The spectacular natural landscape, vibrant towns, quirky culture, and tremendous architecture make it a great place to live and work. Its ideal location allows for easy access via the motorway or rail into the town centre or the surrounding area.

A new appointment has arisen to join Calderdale Youth Justice Service as a Quality Assurance and Improvement Officer. This role is pivotal in improving practice and driving forward consistency in the services we offer to children, young people and families.

In this role you will be leading on the quality assurance activity within the Youth Justice Service, you will work positively with the team, monitoring the quality of the work by undertaking audits, analysing themes and trends, identify action and implement wider learning opportunities. You will work in partnership with the Youth Justice Management Board and senior leadership team in reviewing policies and procedures and providing detailed reports of your findings. You will also undertake thematic audits that address key national issues and contribute to inspections.

If you have recent experience of working within the Youth Justice sector, have experience of analysing performance and be able to demonstrate how good practice looks like we would welcome your application. The successful candidate will have strong communication and organisational skills, remain curious while being empathetic and be able to analyse findings to provide detailed concise reports. A recognised Social Care Qualification or equivalent or Youth / Criminal Justice qualification is essential.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

Closing Date: Tuesday 20th October 2026

Interview Date: Monday 26th October 2026

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year (unless exceptions apply) and meet the other eligibility criteria. Ensure you are eligible before applying.

Calderdale will reimburse the post holders required professional membership, annually.

We may utilise digital interview methods.

As part of our Vision (https: //www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

All applications are anonymised before being seen by the selection panel. As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished – see guidance. For support on your application please read our Application Booklet or visit our Employment Hub

Quality AssuranceAuditingPerformance AnalysisTrend AnalysisReport WritingPolicy ReviewProcedure ReviewPractice ImprovementCommunicationOrganisationEmpathySafeguardingPartnership WorkingThematic Auditingmulti-location

Cookies & analytics consent

We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.

Read how we use data in our Privacy Policy and Terms of Service.