**Role & seniority: ** Customer Quality Engineer (seniority not specified; quality liaison/customer-facing role)

**Location & work type: ** BRTA (site), Presencial (on-site), Tempo inteiro (full-time)

**Stack/tools: **

Quality/problem-solving methodologies: 8D, PDCA, Root Cause Analysis
Customer quality management practices (complaints/quality concerns)

**Top 3 responsibilities: **

Act as primary customer quality contact: manage complaints, customer quality concerns, and customer-specific requirements.
Lead structured problem-solving: perform RCA and drive corrective actions for timely resolution.
Track quality performance metrics and collaborate cross-functionally to implement continuous improvement initiatives.

**Must-have skills: **

Bachelor’s in Engineering with experience in Quality Engineering or Customer Quality in automotive manufacturing.
Strong knowledge of 8D/PDCA/RCA and customer-specific quality requirements.
Experience working directly with customers and advanced English proficiency.

**Nice-to-haves: **

Not specified in text.

Full Description

Quality

BRTA Presencial

Customer Quality Engineer

Join Autoliv as Customer Quality Engineer: partner with customers, solve quality challenges, drive lasting improvements, and help create safer vehicles while growing your career.

Normalmente respondemos no prazo de duas semanas

We are looking for a Customer Quality Engineer to serve as the key quality liaison between our organization and customers, ensuring rapid issue resolution, driving continuous improvement, and delivering world-class quality performance.

What You'll Do

Act as the primary quality contact for customers, managing complaints, quality concerns, and customer-specific requirements. Lead structured problem-solving activities, driving root cause analysis and corrective actions to ensure timely and effective issue resolution. Monitor quality performance metrics and collaborate with cross-functional teams to implement continuous improvement initiatives that enhance customer satisfaction.

What We're Looking For

Bachelor's Degree in Engineering with experience in Quality Engineering or Customer Quality within an automotive manufacturing environment. Strong knowledge of problem-solving methodologies (8D, PDCA, Root Cause Analysis) and customer-specific quality requirements. Experience interacting directly with customers and advanced English proficiency.

We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved – more life lived!

Function Quality Localização BRTA Tipo de emprego Tempo inteiro

Quality Supervisor Quality BRTA Presencial Supplier Quality Engineer Quality BRTA Presencial

Mais vagas

BRTA

Cultura e Ambiente de Trabalho

Trabalhamos para Salvar Mais Vidas e evitar lesões graves. Nosso foco é contínuo na qualidade, na confiança e na segurança para nossos clientes. Garantir estabilidade e crescimento para nossos acionistas e colaboradores, através de processos sustentáveis e respeito às comunidades nas quais estamos inseridos, é o nosso compromisso.

Sobre Autoliv Brazil

A Autoliv é líder mundial em sistemas de segurança automotiva. Através de nossas empresas do grupo, desenvolvemos, fabricamos e comercializamos sistemas de proteção, como airbags, cintos de segurança e volantes para todos os principais fabricantes de automóveis do mundo, bem como soluções de segurança para mobilidade.

Na Autoliv, desafiamos e redefinimos os padrões de segurança na mobilidade para fornecer soluções líderes de forma sustentável. Em 2024, nossos produtos salvaram 37.000 vidas e reduziram 600.000 lesões.

Nossos ~65.000 colegas em 25 países são apaixonados por nossa visão de Salvar Mais Vidas e a qualidade está no coração de tudo o que fazemos. Impulsionamos a inovação, pesquisa e desenvolvimento em nossos 13 centros técnicos, com suas 20 pistas de teste.

Fundada em 1953

Colegas de trabalho 65,000

Faturação 10,4 B USD

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Quality

BRTA Presencial

Customer Quality Engineer

Join Autoliv as Customer Quality Engineer: partner with customers, solve quality challenges, drive lasting improvements, and help create safer vehicles while growing your career.

A carregar o formulário de candidatura