
[HN/ HCM] Manual Tester (Good English, Banking Domain)
SmartOSC Marketing Agency • Hà Nội, Vietnam
**Role & seniority: ** Manual QA / Software Tester (mid-level; 2+ years manual testing experience).
**Stack/tools: **
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Test management: Jira, TestRail (or similar)
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Defect tracking: issue trackers (e.g., Jira)
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Database validation: SQL
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Testing types: functional, integration, regression, system, UAT; end-to-end manual testing
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API testing (manual): REST/API validation
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Top 3 responsibilities:
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Create test plans, test cases, and scenarios from banking business/functional requirements; ensure coverage for critical flows (transactions, payments, account management, risk).
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Execute end-to-end manual testing (including integration/regression/system/UAT) and validate results via SQL and manual API testing.
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Report and track defects, collaborate with developers/stakeholders to resolve issues, and maintain complete testing documentation (results, logs, status).
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Must-have skills:
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Manual testing experience (min 2 years)
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Strong SQL; solid understanding of banking processes and compliance/security (e.g., PCI DSS)
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Familiarity with regulatory requirements in banking
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Clear communication, analytical/problem-solving skills, attention to detail
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Ability to work independently with minimal supervision
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Good English; provide guidance/mentoring to junior testers (responsibility stated)
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Nice-to-haves:
- ISTQB (or equival
Full Description
- RESPONSIBILITY
- ● Develop comprehensive test plans, test cases, and test scenarios based on business and functional requirements in the banking domain.
- ● Ensure alignment with banking compliance standards and regulatory requirements.
- ● Perform end-to-end manual testing, including functional, integration, regression, system, and UAT testing.
- ● Validate critical banking functionalities such as transactions, payment processing, account management, and risk management systems.
- ● Identify, document, and report bugs using defect-tracking tools.
- ● Collaborate with developers and stakeholders to resolve issues and ensure the delivery of high-quality software.
- ● Provide domain-specific insights to enhance testing coverage and accuracy in the banking context.
- ● Work closely with business analysts to understand banking workflows and processes.
- ● Act as a liaison between QA, development teams, and business stakeholders.
- ● Provide mentoring and guidance to junior testers to ensure best practices in manual testing.
- ● Maintain detailed and accurate testing documentation, including test results, defect logs, and status reports.
- REQUIREMENTS
- ● Minimum 2 years of experience in manual testing
- ● Proficiency in test management tools (e.g., Jira, TestRail).
- ● Strong understanding of SQL for database validation.
- ● Familiarity with APIs and ability to perform API testing manually.
- ● Solid understanding of banking processes, including compliance and security protocols (e.g., PCI DSS).
- ● Knowledge of financial products, transactions, and risk management is a plus.
- ● Excellent analytical and problem-solving skills.
- ● Strong communication and collaboration abilities.
- ● Attention to detail and ability to work independently under minimal supervision.
- ● Good English skills
- ● Having banking experience
Preferred Qualifications
- ● ISTQB Certification or equivalent.
- ● Experience working in Agile or Scrum environments.
- ● Knowledge of automation tools is a plus
- BENEFITS
- At SmartOSC, we offer the best to your values
- ● Attractive salary package
- ● Salary review twice a year
● Flexible working hour (between 7: 30am – 7:30pm on staff’s preference) ● Premium health care ● Working in One of the largest digital transformation agencies – A professional English environment ● Free English, Japanese, and professional training packages ● Firm’s Certified Qualifications Sponsorship for career development ● Annual company trip inside or outside Vietnam
● Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
● Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
- TO APPLY
Please submit your CV to ngahtt@smartosc.com with the following information
- ● Job Application Letter with “Manual Test ” in the subject line.
- ● Updated CV in English, including your contact e-mail, phone number and salary expectations.