**Role & seniority: ** Quality/Customer Quality professional (5+ years client-facing experience); seniority implied by experience requirement; Bachelor in Industrial Engineering or related field.

**Stack/tools: ** Core Tools & quality problem-solving methodologies:

8D methodology and action tracking
APQP, PPAP, PFMEA, MSA, SPC
Top 3 responsibilities:
- Lead 8D execution and follow-up of corrective/preventive actions
- Perform customer assessments and lead customer visits
- Drive quality cost reduction strategies and support internal/customer/certifier audits
Must-have skills:
- Strong problem-solving methodology knowledge (8D, data-driven decisions)
- Leadership (lead teams, coach/improve performance)
- Communication and conflict negotiation with customers/stakeholders
- Results orientation and ability to report results/risks/quality strategies to management
- Advanced English
Nice-to-haves:
- Experience with multi-disciplinary teamwork for 8D development
- Experience in regulated/certification audit environments (internal/external)
Location & work type: Not specified in the provided text.

Full Description

Descripción

Amphenol tcs is the leader in high-speed, high-density connection systems, designing and manufacturing the industry's leading high-speed, high-density connectors and backplane systems. amphenol tcs solves system design challenges with integrated interconnect solutions for application in the networking, communications, storage, and computer server markets. Amphenol tcs was founded in 1968 as a division of teradyne, inc. and acquired by amphenol corporation in december of 2005. amphenol corp. is the world?s third largest connector company, producing electronic and fiber optic connectors, cable, and interconnect systems for applications converging technologies of voice, video and data communications, industrial / automotive and military / aerospace. A history of innovation : Amphenol has 70+ year history of innovation and a leadership position in all markets served. atcs engineers in the field and in product development work closely with our customers to understand their technology needs now and in the future.

Responsabilidades

Manejo de 8 D´s y seguimiento a acciones.
Liderar visitas de clientes
Llevar a cabo assessments de clientes
Participar en auditorías internas de clientes y organismos certificadores
Desarrollar e implementar estrategias de reducción de costos de mala calidad
Trabajar de manera conjunta con el equipo multidisciplinario para elaboración de 8 D´s
Impulsar una cultura de calidad y mejora continua
Reportar resultados, riesgos y estrategias de calidad a la gerencia

Requisitos

Licenciatura en Ingenieria Industrial o carrera a fin.
Experiencia comprobante en manejo de clientes (5 años)
Sólidos conocimientos en metodologías de solución de problemas
Enfoque a resultados
Toma de decisiones basadas en datos
Habilidades de liderazgo y desarrollo de equipos
Excelentes habilidades de comunicación
Negociación y manejo de conflictos
Nivel de inglés avanzado

10- Conocimientos avanzados de Core Tools (APQP, PPAP, PFMEA, MSA, Y SPC).

Customer Quality Engineer

Full Description