Full Description

As we continue to expand our Quality Engineering practice, we are hiring multiple Quality Assurance Engineers to join our team in Plano, Texas. We are looking for hands-on manual testing professionals who can assess risks, ensure product quality, and improve release confidence through comprehensive functional, exploratory, regression, integration, and end-to-end testing. The ideal candidates will think critically about application behavior, go beyond documented acceptance criteria, identify potential risks, and help engineering teams deliver reliable software. They will work closely with Product Managers, Developers, Architects, SDETs, and fellow Quality Engineers to validate applications across Android devices, cloud services, APIs, integrations, and web applications, including payment, loyalty, and restaurant technology integrations

Job Role: Quality Assurance Engineers

Technology: Manual Testing, Exploratory Testing, Regression Testing, Integration Testing, Android Testing, API Testing, Postman, Swagger/OpenAPI, Jira, Zephyr, Agile Scrum, POS Testing, Payment & Loyalty Systems, Hardware Integrations, AI-Assisted Testing Tools

Experience Level: 2+ Years

Job Location: Plano, Texas, US (Onsite)

Employment Type: Contractual

Responsibilities

Test Planning and Execution Review requirements and acceptance criteria to identify test scenarios, risks, dependencies, and edge cases. Create and execute risk-based test plans and test cases. Perform functional, exploratory, regression, integration, compatibility, and end-to-end testing. Validate workflows across Android devices, web applications, APIs, backend services, and restaurant-facing and guest-facing experiences, including payment, loyalty, POS, and hardware-integrated systems. Test positive, negative, boundary, configuration-specific, and real-world guest scenarios. Maintain test cases, execution results, and regression coverage in Zephyr.

Defect Investigation Identify, reproduce, document, and track defects in Jira. Provide clear reproduction steps and supporting evidence, including screenshots, videos, logs, environment details, and configuration information. Work directly with developers to troubleshoot issues, validate fixes, and perform targeted regression testing. Reproduce production and guest-reported issues in representative test environments.

Release Readiness Validate features, fixes, and releases before production deployment. Support release readiness through feature validation, regression testing, deployment verification, post-deployment smoke testing, and production validation. Communicate testing progress, defects, coverage gaps, and quality risks. Provide clear test evidence supporting QA approval and release-readiness decisions. Identify gaps in regression coverage and scenarios that should be handed over to SDETs for automation.

Team Collaboration Work closely with developers, product managers, architects, SDETs, and fellow Quality Engineers. Participate in Agile ceremonies and cross-functional planning activities. Use existing automated test results as inputs during manual test execution. Leverage approved AI-assisted tools for test planning, test-case creation, exploratory testing, defect investigation, and coverage analysis. Validate AI-generated recommendations using sound testing judgment. Communicate testing progress, risks, and recommendations clearly to stakeholders.

Required Skills & Experience

2+ years of hands-on experience in manual software testing or Quality Engineering. Strong experience with functional, exploratory, regression, and integration testing. Experience creating and executing test plans and test cases. Experience identifying, reproducing, documenting, and verifying software defects. Hands-on experience with Jira, Zephyr, or comparable test-management tools. Basic API testing experience using tools such as Postman or Swagger/OpenAPI. Ability to understand application workflows, technical dependencies, logs, and API responses. Experience working in Agile/Scrum environments. Strong analytical, troubleshooting, communication, and attention-to-detail skills. Ability to collaborate effectively with Product Managers, Developers, SDETs, and other engineering partners.

Preferred Skills

Experience testing Android applications and physical devices. Experience with POS, payments, loyalty, restaurant technology, or other hardware and software integrations. Experience testing systems across multiple environments and configuration combinations. Familiarity with approved AI-assisted tools for software testing. Ability to review automated test results and recommend scenarios for SDETs to automate. ISTQB Foundation certification or equivalent practical testing experience.

Company Description Featured by Everest Group among the top QA companies to watch out for, ImpactQA is a global software testing and quality assurance consulting company that provides end-to-end testing solutions across automation, performance, security, and enterprise software like SAP, Oracle, Salesforce, and Commodity Trading Platforms such as Endur and RightAngle. Leveraging more than a decade of experience, we cater to a diverse portfolio of clients across a wide range of business domains. Our esteemed client roster includes Starbucks, Exxon, PBF, Coinbase, NinjaOne, Delos, DTDC, Schneider Electric, PowerSchool, Lone Wolf, Majid Al Futtaim, PVR Cinemas, Yes Bank, Panasonic, Deloitte, Rocket Internet, Yum Brands, Terex, and many more. Our headquarters is in Dallas, with delivery centers across the US, UK, and India. At ImpactQA, our strength lies in delivering innovative software testing services and engineering excellence while helping our clients accelerate high-quality software releases.

ImpactQA is Committed to Equality ImpactQA is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic under applicable law.

Additional Information: Candidates must be eligible to work in the U.S. and be able to commute daily (5 days a week) to Plano, Texas.