
Senior QA Engineer
INNOPPL IT SERVICES • Chennai, Tamil Nadu, India
Role & seniority: Senior QA Engineer
Stack/tools
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Web/mobile testing, manual + automation
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Automation: Cypress, Playwright, Selenium
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Tools: JIRA, Postman/Swagger, CI/CD (Jenkins, GitHub Actions, Azure DevOps)
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Frontend: cross-browser, responsive UI testing; backend validation (SQL a plus)
Top 3 responsibilities
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Lead and coordinate a small QA team (2–5) across multiple projects; plan, execute test activities; review test artifacts
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Develop and maintain test plans, cases, data; perform end-to-end testing and ensure project/client coverage
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Drive QA process improvements; provide defect tracking, root-cause analysis, and QA sign-offs; support client UAT
Must-have skills
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5–8 years in software testing (manual + automation)
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1–2 years leading QA activities or acting as senior QA contact
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Strong hands-on QA in web apps and responsive UI; cross-browser and compatibility testing
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Experience integrating automation into CI/CD; Agile/Scrum mindset
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Proficient with JIRA, API testing tools (Postman/Swagger); basic SQL knowledge
Nice-to-haves
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ISTQB or equivalent certification
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Bachelor’s degree in CS/IT or related field
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Experience in IT services or digital agency projects
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Performance testing and test data management familiarity
Location & work type
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Location: not specified
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Work type: not specified
Full Description
We are looking for a Senior QA Engineer with strong hands-on experience in web application testing, test automation, and team coordination within a software services setup. The role involves planning and executing test activities, mentoring junior QA members, ensuring high-quality deliverables, and collaborating closely with development and cross teams. The ideal candidate should combine deep technical QA knowledge with leadership and communication skills.
Test Planning & Execution
Analyze project requirements and create detailed test plans, test cases, and test data. Perform manual testing of web and mobile responsive applications, covering functionality, UI, performance, and regression testing. Conduct end-to-end testing from requirement analysis to production release validation. Ensure test coverage aligns with project scope and client expectations.
Automation & Tools
Develop, execute, and maintain automation scripts using tools like Selenium, Cypress, or Playwright. Identify candidates for test automation and improve automation framework efficiency. Support integration of test automation into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps).
Team Leadership & Mentoring
Lead a small QA team (2–5 members) in planning and executing test activities across multiple projects. Review team test cases, provide feedback, and ensure adherence to QA standards and best practices. Conduct regular knowledge-sharing sessions and support the team’s skill development. Monitor QA progress, allocate tasks, and report updates to the QA Lead or Project Manager.
Communication & Collaboration
Collaborate with developers, designers, project managers, and clients to ensure seamless quality assurance across project phases. Participate in sprint planning, stand-ups, and review meetings in an Agile environment. Escalate risks, blockers, or quality issues promptly with clear documentation. Provide QA sign-offs and support client UAT (User Acceptance Testing) activities.
Process & Documentation
Maintain detailed test documentation (test cases, bug reports, traceability matrix). Contribute to continuous improvement of QA processes, templates, and standards. Ensure defect tracking and closure through JIRA or equivalent tools. Participate in root cause analysis and preventive action planning for recurring issues.
Education
Bachelor’s degree in Computer Science, Information Technology, or a related field. ISTQB or equivalent certification is an added advantage.
Experience
5–8 years of experience in software testing (manual + automation). At least 1–2 years of experience in leading a QA team or acting as a senior point of contact for QA activities. Proven experience in web application and responsive UI testing in IT services or digital agency projects.
Technical Skills
Automation Tools: Cypress, Playwright or selenium
Testing & Management Tools: JIRA
API Testing: Postman, Swagger, or similar tools. Understanding of CI/CD workflows and Agile/Scrum methodologies. Strong knowledge of cross-browser, responsive, and compatibility testing. Familiarity with SQL queries and backend validation is a plus.
Soft Skills
Strong communication and client coordination skills. Leadership and mentoring capabilities. Excellent problem-solving and analytical mindset. Detail-oriented and committed to quality and deadlines. Show more Show less