Full Description

Side São Paulo is seeking an experienced Project Manager with a solid track record of managing the creation, management, and delivery of quality products from start to finish. This is a key role supporting our delivery teams with a range of tasks, projects, and initiatives. As the Project Manager, you will own and manage the global portfolio.

Key Responsibilities

• Manage QA-focused projects across multiple teams (Firmware QA, Client QA, Automation).
• Build strong relationships with team members and stakeholders, earning trust through empathy and consistent communication.
• Regularly check in with team members and client managers to ensure alignment and progress.
• Proactively identify and escalate potential issues or blockers before they impact delivery.
• Provide timely updates to clients and stakeholders.
• Maintain a clean, organized project environment and track team preferences and conflicts.
• Understand team challenges and identify opportunities to improve quality and efficiency.
• Conduct group training sessions and coach/mentor team members to elevate QA practices.
• Survey teams and develop strategies to enhance performance and collaboration.
• Manage JIRA workflows, run queries, and ensure accurate tracking of tasks.
• Prepare presentations and reports using PowerPoint and Excel.
• Maintain high proficiency in Outlook for calendar and meeting management.
• Understand QA processes, software development lifecycle, and hardware integration.
• Assisting finance in gathering data for billing.
• Checking in with a software team.
• Proven experience in Project Management with a focus on Quality Assurance.
• Excellent communication skills, both written and verbal. (Portuguese and English)
• Strong leadership capabilities with the ability to build trust and foster collaboration.
• Ability to take feedback constructively and demonstrate patience under pressure.
• Proficiency in JIRA and analyze JIRA Data (JQL), PowerPoint, Excel, and Outlook.
• Solid understanding of QA methodologies.
• Strong organizational skills and attention to detail.

Nice to have

• Perform light IT troubleshooting and track hardware shipments as needed.
• Comfortable giving presentations.
• Knowledge of CI/CD pipelines
• Advanced data analysis skills for QA metrics and reporting.
• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Transportation allowance.
• Meal ticket.
• Private pension plan.
• Dynamic, multicultural and fun environment.
• Arcades on-site.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• About the company
• Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
• Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
• Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
• Experience our side of life. For more information, visit www.side.inc.