🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Cookies & analytics consent
We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
Read how we use data in our Privacy Policy and Terms of Service.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Garena • Bangkok, Thailand
Role & seniority: Live Events & Content Testing / Live Operations QA; requires experience in product operations or project management; new grads welcome.
Stack/tools: Bug-tracking software; test plans, test cases, and test scripts; analytics tools (Excel, Google Sheets, BI dashboards); familiarity with agile/scrum is a plus; mobile and online gaming context.
Actively test new in-game events, features, and content; verify quality before release.
Identify, document, and report bugs; perform regression testing to validate fixes.
Collaborate with developers, designers, PMs, and customer service; develop test plans and provide UX feedback.
Strong communication in Thai and English; stakeholder management
Ability to plan, execute, and document tests; data-driven decision making
Proactive bug identification, detailed reporting, and cross-functional collaboration
Understanding of product lifecycle, live operations, and user experience considerations
Ability to prioritize tasks under tight deadlines
Basic UX/UI principles; mentoring or influencing others
Familiarity with agile/scrum methodologies
Experience with game analytics, monetization systems, or live ops
Experience interpreting metrics and using BI dashboards
Location & work type: Location not specified; work arrangement not specified.
Job Description
Live Event and Content Testing: Actively test and verify the functionality and quality of new in-game events, features, and content configurations before they are released to the public.
Bug Identification and Reporting: Meticulously play the game to identify bugs, glitches, and inconsistencies (functional, graphical, audio, performance, etc.), and document them in detail using bug tracking software.
Regression Testing: Re-test resolved issues to ensure that bug fixes are effective and do not introduce new problems into the live game environment.
Monitoring Live Performance: Monitor community and player behavior to proactively identify high-potential issues and ensure the game is running smoothly in a live environment.
Collaboration: Work closely with cross-functional teams, including developers, designers, product managers, and customer service, to communicate findings and align on testing priorities and solutions.
Documentation and Test Planning: Develop and execute comprehensive test plans, test cases, and test scripts to evaluate game features, systems, and mechanics thoroughly.
User Experience (UX) Feedback: Assess gameplay from a player's perspective to pinpoint areas of potential frustration and suggest improvements to enhance player satisfaction and retention.
Compliance and Standards: Ensure all game content, activities, and operations comply with regulatory standards and internal quality benchmarks.
Job Requirements
Experienced in product operations, project management, or related. New Grads are welcome. Excellent communication and stakeholder management skills, both in Thai and English. Strong passion and understanding of games and gaming communities, preferably across mobile and online platforms. Awareness of player behaviors, market trends, and product innovation within the gaming industry. Knowledge of game analytics, monetization systems, or live operations. Strong understanding of product lifecycle, data-driven decision-making, and cross-functional collaboration. Proven ability to plan and execute projects independently with measurable outcomes. Ability to mentor and influence others in a dynamic team environment. Familiarity with agile/scrum frameworks or other project management methodologies is a plus. Ability to prioritize tasks and maintain quality under tight deadlines. Enthusiasm for creating better player experiences and improving operational efficiency in gaming environments. Basic understanding of UX/UI principles is preferred. Skilled in analytical tools (e.g., Excel, Google Sheets, or BI dashboards) and comfortable interpreting metrics is preferred. Show more Show less