Software Quality Assurance Engineer at Ministry of Social and Family Development, Singapore (MSF)

Role & seniority: Quality Engineer, mid–senior (3+ years in SaaS testing)

Stack/tools: Playwright; Selenium; Katalon; JUnit; Java; Python; GitLab CI/CD; AWS; Salesforce (CRM) knowledge; performance testing tools (JMeter, Gatling); IaC familiarity

Top 3 responsibilities

Develop and maintain automated test frameworks for SaaS/Salesforce apps; create and run automated web tests; optimize coverage
Design and execute end-to-end and security testing strategies; validate across Salesforce environments; ensure compliance with gov/enterprise security standards
Integrate test automation into CI/CD; conduct performance testing; support DevOps, IaC efforts, and test planning/execution including security testing

Must-have skills

3+ years in SaaS/enterprise/government testing; test automation development and execution
Strong programming (Java, Python); experience with Playwright, Selenium, JUnit; CI/CD (GitLab CI/CD); AWS
Salesforce knowledge; performance testing (JMeter, Gatling); security and risk awareness; agile experience

Nice-to-haves

Government/enterprise solution delivery experience; penetration testing, vulnerability assessments, compliance validation
IaC implementation experience; additional automation tools (e.g., Katalon)
Location & work type: Location not specified; work type likely full-time within an agile team (MSF) for a government SaaS project

Full Description

We are seeking a talented and experienced Quality Engineer with a passion for automating testing processes to join our dynamic team, focusing on testing Saas-based (e.g. Salesforce) applications for enterprise and government solutions. The ideal candidate will have a strong foundation in SaaS testing methodologies and experience with enterprise platforms and DevOps.

You will ensure the quality and reliability of government Saas-based (e.g. Salesforce) applications through comprehensive testing strategies and automation. You will be developing automated testing frameworks, conducting performance testing, and maintaining security compliance as well as integrating testing into CI/CD pipelines and collaborating with engineering teams to optimize test coverage and identify automation opportunities.

You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform. Your responsibilities include

Test Automation:

o Develop and maintain robust test automation frameworks (e.g. Playwright) for Saas-based (e.g. Salesforce) applications.
o Create and execute automated test scripts for web-based SaaS (e.g. Salesforce) applications
o Collaborate with engineering teams to optimise test coverage and identify automation opportunities
o Analyse test results and provide detailed defect reports
o Ensure test compatibility with Saas-based (e.g. Salesforce) platform updates

Quality Assurance:

o Design and implement comprehensive test strategies for enterprise and government SaaS applications
o Conduct end-to-end testing of Saas-based (e.g. Salesforce) integrations
o Validate application functionality across different Salesforce environments
o Ensure compliance with government and enterprise security standards

Performance Testing:

o Conduct performance testing to identify and address bottlenecks for Salesforce-based SaaS applications
o Analyse performance metrics and provide optimization recommendations
o Test application behaviour under various load conditions
o Monitor and report on application performance in enterprise environments

DevOps Integration:

o Integrate test automation into CI/CD pipelines
o Implement continuous testing practices
o Implement continuous testing practices to ensure timely feedback and improve product quality.
o Contribute to the development and maintenance of infrastructure as code (IaC) solutions.

Test Planning and Execution:

o Participate in test planning and estimation activities (includes security testing e.g. penetration testing, vulnerability assessments, compliance verification)
o Execute manual tests as needed to supplement automated testing.
o Collaborate with development team members to ensure effective test coverage across functional and security requirements

Qualifications and Experience Required

A strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology, or related disciplines.
Minimum 3 years of experience in Saas-based (e.g. Salesforce) application testing.
Proven experience in test automation development and execution with SaaS, enterprise or government solutions.
Experience with DevOps principles and practices.
Experience with agile development methodologies and experience working in Agile teams.
Strong programming skills in languages i.e. Java, Python.
Hands-on experience with test automation frameworks i.e. Playwright, Katalon, Selenium, JUnit
Familiarity with CI/CD tools (i.e. GitLab CI/CD) and cloud platforms (AWS)
Understanding of CRM systems, preferably Salesforce platform architecture and solutions
Knowledge of performance testing tools (JMeter, Gatling).

Required Personal Qualities

Driven and proactive approach to quality assurance
Ability to work independently and as part of a team.
Strong problem-solving skills with capacity to provide optimal solutions
Effective communication with customers/business stakeholders and technical stakeholders
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