Software Engineer (QA), Managed Agencies
Public Service Division • Singapore
Role & seniority: Experienced Quality Engineer (software testing) focused on automation for SaaS-based government/enterprise apps.
Stack/tools: Playwright; Selenium/Katalon/JUnit; Java, Python; CI/CD (GitLab CI/CD); AWS; Salesforce platform familiarity; performance tools (JMeter, Gatling); IaC familiarity.
Top 3 responsibilities
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Develop and maintain robust test automation frameworks and automated test scripts for SaaS (e.g., Salesforce) apps.
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Design end-to-end test strategies, conduct performance testing, analyze results, and report defects; ensure security/compliance testing.
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Integrate automated testing into CI/CD pipelines and collaborate with engineering to optimize coverage and security requirements.
Must-have skills
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3+ years in SaaS/enterprise/government application testing; test automation development and execution.
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Proficient in Java or Python; hands-on with Playwright, Selenium, Katalon, JUnit.
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Experience with DevOps, Agile teams, CI/CD (GitLab CI/CD), and cloud platforms (AWS); familiarity with Salesforce platform.
Nice-to-haves
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Security testing (penetration testing, vulnerability assessments) and compliance verification.
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Infrastructure as code (IaC) experience; deeper Salesforce architecture knowledge.
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Location & work type: Singapore Public Service; government/enterprise context; full-time role (on-site likely in Singapore).
Full Description
[What the role is] Software engineer to support the development of CaseCentral 2nd phase [What you will be working on] We are seeking a talented and experienced Quality Engineer with a passion for automating testing processes to join our dynamic team, focusing on testing Saas-based (e.g. Salesforce) applications for enterprise and government solutions. The ideal candidate will have a strong foundation in SaaS testing methodologies and experience with enterprise platforms and DevOps. You will ensure the quality and reliability of government Saas-based (e.g. Salesforce) applications through comprehensive testing strategies and automation. You will be developing automated testing frameworks, conducting performance testing, and maintaining security compliance as well as integrating testing into CI/CD pipelines and collaborating with engineering teams to optimize test coverage and identify automation opportunities. You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform. Your responsibilities include: Test Automation: Develop and maintain robust test automation frameworks (e.g. Playwright) for Saas-based (e.g. Salesforce) applications. Create and execute automated test scripts for web-based SaaS (e.g. Salesforce) applications Collaborate with engineering teams to optimise test coverage and identify automation opportunities Analyse test results and provide detailed defect reports Ensure test compatibility with Saas-based (e.g. Salesforce) platform updates Quality Assurance: Design and implement comprehensive test strategies for enterprise and government SaaS applications Conduct end-to-end testing of Saas-based (e.g. Salesforce) integrations Validate application functionality across different Salesforce environments Ensure compliance with government and enterprise security standards Performance Testing: Conduct performance testing to identify and address bottlenecks for Salesforce-based SaaS applications Analyse performance metrics and provide optimization recommendations Test application behaviour under various load conditions Monitor and report on application performance in enterprise environments DevOps Integration: Integrate test automation into CI/CD pipelines Implement continuous testing practices Implement continuous testing practices to ensure timely feedback and improve product quality. Contribute to the development and maintenance of infrastructure as code (IaC) solutions. Test Planning and Execution: Participate in test planning and estimation activities (includes security testing e.g. penetration testing, vulnerability assessments, compliance verification) Execute manual tests as needed to supplement automated testing. Collaborate with development team members to ensure effective test coverage across functional and security requirements [What we are looking for] Qualifications and Experience Required: A strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology, or related disciplines. Minimum 3 years of experience in Saas-based (e.g. Salesforce) application testing. Proven experience in test automation development and execution with SaaS, enterprise or government solutions. Experience with DevOps principles and practices. Experience with agile development methodologies and experience working in Agile teams. Strong programming skills in languages i.e. Java, Python. Hands-on experience with test automation frameworks i.e. Playwright, Katalon, Selenium, JUnit Familiarity with CI/CD tools (i.e. GitLab CI/CD) and cloud platforms (AWS) Understanding of CRM systems, preferably Salesforce platform architecture and solutions Knowledge of performance testing tools (JMeter, Gatling). http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!