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Quality Assurance Specialist

Patient 21 SE Berlin, Germany

onsitefull-time
Posted Jan 7, 2026
  • Role & seniority

    • QA / Software Tester (senior level), focused on end-to-end testing in dental software
  • Stack/tools

    • Quality assurance, software testing, end-to-end validation

    • Defect tracking and collaboration in an agile environment

    • Domain: dental practice processes; familiarity with dental practice management systems

    • Read/interpret functional and technical specifications

  • Top 3 responsibilities

    • Ensure overall correctness and consistency of information generated and processed in the software

    • Test software end-to-end from user and process perspectives; review against specs

    • Identify, document, prioritize, and track defects; verify fixes; support root-cause analysis with the team

    • (Additional) Support Customer Support by analyzing issues and acting as a domain expert within an agile team

  • Must-have skills

    • Native or fluent German; English sufficient for daily collaboration with an international team

    • Several years’ experience in German dental billing, administrative workflows, and daily practice operations

    • Strong understanding of GKV/PKV billing and dental practice processes

    • Ability to read and work with functional and technical specifications

    • Experience in software testing/QA (or strong software affinity with intent to grow into QA)

    • Ability to understand complex processes and how software systems operate

    • Experience with dental practice management systems is a plus

    • Structured, detail-oriented, analytical wo

Full Description

Who we are

  • We are a team of over 1,000 dentists, practice experts, and technology enthusiasts. We share the belief that the public healthcare system is one of the great civilizational achievements of our society – and that it needs support to evolve and remain future-ready.
  • Together, we are working to create a digital platform that enables a new form of outpatient care – one that puts the relationship between dental practice and patient back at the center.
  • If you also believe in the power of modern technology and want to actively shape the transformation of healthcare, join our team!

Your talent

  • Native or fluent German skills; English proficiency sufficient for daily communication with an international development team

Several years of professional experience in German dental billing, administrative workflows, and daily operations in dental practices

Strong understanding of GKV/PKV billing and practice processes

Ability to read, understand, and work with functional and technical specifications

Experience in software testing, quality assurance, or working with digital products is a strong plus

(alternatively: high software affinity and strong interest in developing into a QA role)

Ability to understand complex processes and how software systems operate

Experience with dental practice management systems is an advantage

Qualification as “Betriebswirt: in für Zahnarztpraxen” or ZMV is a plus

Structured, detail-oriented, and analytical working style

Are you ready for your next career step? Join our team and get in touch with us today!

You can easily reach us by email: dental21-jobs@m.personio.de

Our offer

Your talent

Our offer

Your mission

  • Ensure the overall correctness and consistency of information generated and processed within our software

Test the software end-to-end from a user and process perspective

Review, understand, and validate the software’s behavior against functional and technical specifications

Identify, prioritize, document, and track defects in close collaboration with the development team

Verify bug fixes and ensure issues are properly resolved

Support the Customer Support team by analyzing reported issues, reproducing problems, and helping to identify root causes

Act as a domain expert for dental practice processes within an agile team Collaborate closely with software developers, product managers, QA colleagues, and support specialists

Your mission

German SkillsEnglish ProficiencyDental BillingAdministrative WorkflowsGKV/PKV BillingSoftware TestingQuality AssuranceSoftware AffinityComplex Processes UnderstandingDental Practice Management SystemsAnalytical Working StyleDetail-OrientedDomain ExpertiseCollaborationProblem Solvingmulti-location

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