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Compliance Testing Analyst

Manulife Quezon City, Metro Manila, Philippines

hybridfull-time

Salary: 2023 Best Compa

Posted Jan 9, 2026Apply by Mar 9, 2026

Role & seniority: Compliance Testing Analyst (mid-level, 2-3 years’ experience) within Integrated Compliance Services at MBPS/Manulife.

Stack/tools: Test planning and execution practices; detailed testing templates and questionnaires; data collection from testing subjects; high-quality working papers; testing reports; RCM (record/traceability) tool; regulatory bulletins and regulatory research materials.

Top 3 responsibilities

  • Perform testing activities per the approved annual testing plan, ensuring objectives, scope, and frequency are met with proper documentation.

  • Create and maintain testing artifacts (templates, working papers, reports), document workflows, and discuss control gaps with owners to recommend corrective actions.

  • Support training materials/presentations, perform regulatory research, coordinate with stakeholders, and document results in the RCM tool; handle ad-hoc requests.

Must-have skills

  • 2-3 years in compliance, testing, banking, internal/external audit; relevant college degree or equivalent.

  • Strong written and verbal communication; ability to interact with BU partners and various organizational levels.

  • Solid technology skills and ability to learn applicable compliance or business systems.

Nice-to-haves

  • Related financial services experience; insurance operations or auditing experience in insurance agencies/firms.

Location & work type: Hybrid working arrangement; global team with cross-region collaboration.

Full Description

We’re looking for a Compliance Testing Analyst to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for performing the actual testing activities in the Test Plan. It shall ensure that the Distribution Compliance testing activities are properly carried out by following the objectives, scope, and frequency. It is accountable and should demonstrate ownership on the Distribution Compliance testing activities to be performed. Position Responsibilities: Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices. Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports. Document workflows and process narratives of testing activities being performed. Together with Team Leads, discuss with control owners any identified control gaps, and recommend viable corrective actions. Document completed testing activity results in RCM tool. Assisting the preparation of training materials and presentation deck to management when required. Research regulations by reviewing regulatory bulletins and other sources of information. Maintains good working relationship with regulatory personnel and stakeholders by consistent communication and in resolving concerns. Plans and coordinates operational activities and guarantees compliance with rules and regulations. Other ad-hoc compliance testing request arising from the immediate supervisor, market being supported, or Asia Segment Compliance identified focus topics thru Global Compliance Testing. Required Qualifications: 2-3 years of experience in Compliance, testing, banking, internal or external audit background College/University Degree and/or equivalent experience in Accounting, Legal, Finance, Business or related fields Preferred Qualifications: Any related financial services experience. Background on insurance operations, sales, insurance agency (or tied agency), or auditing an insurance agency/firm. Solid written and verbal communication skills. Use these skills while working with BU partners and with different levels of the organization. Solid technology skills; knowledge of or ability to learn applicable compliance or business systems When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.

ComplianceTestingBankingInternal AuditExternal AuditDocumentationCommunicationData AnalysisRegulatory ResearchProblem SolvingTrainingProcess ImprovementRelationship ManagementWorkflow DocumentationBest PracticesReportingmulti-location

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