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Compliance Testing Analyst at Manulife - QATestingJobs.com
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Compliance Testing Analyst
Manulife • Quezon City, Metro Manila, Philippines
hybridfull-time
Posted Jan 9, 2026
Role & seniority: Compliance Testing Analyst (mid-level); 2–3 years in Compliance, testing, banking, internal/external audit.
Stack/tools: RCM testing tool; testing templates and questionnaires; regulatory research sources; exposure to compliance/business systems.
Top 3 responsibilities
Perform testing activities per the approved Test Plan and annual testing plan; ensure objectives, scope, and frequency are met.
Document workflows, write high-quality working papers, draft testing reports, and record results in the RCM tool.
Identify control gaps with control owners and suggest viable corrective actions; assist in training materials as needed.
Must-have skills
2–3 years’ experience in compliance/testing/audit (banking or financial services).
College/university degree in Accounting, Legal, Finance, Business, or related field.
Strong written and verbal communication; solid technology skills; able to learn applicable compliance or business systems.
Nice-to-haves
Experience in financial services beyond core compliance work.
Background in insurance operations, agency work, or auditing an insurance firm.
Ability to collaborate with BU partners and multiple organizational levels.
Location & work type: Hybrid work arrangement; global team environment (Asia Segment/Global Compliance Testing context).
Full Description
We’re looking for a Compliance Testing Analyst to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for performing the actual testing activities in the Test Plan. It shall ensure that the Distribution Compliance testing activities are properly carried out by following the objectives, scope, and frequency. It is accountable and should demonstrate ownership on the Distribution Compliance testing activities to be performed.
Position Responsibilities
Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices.
Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports.
Document workflows and process narratives of testing activities being performed.
Together with Team Leads, discuss with control owners any identified control gaps, and recommend viable corrective actions.
Document completed testing activity results in RCM tool.
Assisting the preparation of training materials and presentation deck to management when required.
Research regulations by reviewing regulatory bulletins and other sources of information.
Maintains good working relationship with regulatory personnel and stakeholders by consistent communication and in resolving concerns.
Plans and coordinates operational activities and guarantees compliance with rules and regulations.
Other ad-hoc compliance testing request arising from the immediate supervisor, market being supported, or Asia Segment Compliance identified focus topics thru Global Compliance Testing.
Required Qualifications
2-3 years of experience in Compliance, testing, banking, internal or external audit background
College/University Degree and/or equivalent experience in Accounting, Legal, Finance, Business or related fields
Preferred Qualifications
Any related financial services experience.
Background on insurance operations, sales, insurance agency (or tied agency), or auditing an insurance agency/firm.
Solid written and verbal communication skills. Use these skills while working with BU partners and with different levels of the organization.
Solid technology skills; knowledge of or ability to learn applicable compliance or business systems
When you join our team
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
