Compliance Testing Analyst
Manulife • Quezon City, Metro Manila, Philippines
Role & seniority: Compliance Testing Analyst, mid-level (2–3 years in related fields) within Integrated Compliance Services at MBPS/Manulife.
Stack/tools: Regulatory research sources (regulatory bulletins); testing templates and questionnaires; data collection/analytics; documentation of working papers and testing reports; familiarity with applicable compliance or business systems; training material creation.
Top 3 responsibilities
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Support and implement the annual Distribution Compliance Controls Testing plan and provide feasible solutions to address issues and improve processes.
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Lead kick-offs, prepare detailed testing templates/questionnaires, gather information, maintain working papers, and draft testing reports.
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Conduct regulatory research, maintain relationships with regulators and stakeholders, plan/co-ordinate activities, and document workflows.
Must-have skills
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2–3 years in compliance, testing, banking, internal/external audit.
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College/university degree in Accounting, Legal, Finance, Business or related field.
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Strong written and verbal communication; ability to work with BU partners and diverse organizational levels.
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Solid technology skills and ability to learn relevant compliance/business systems.
Nice-to-haves
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Experience in financial services, insurance operations/agency, or insurance/audit.
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Background in investment management.
Location & work type: Hybrid work arrangement; Asia region coverage within MBPS/M
Full Description
We’re looking for a Compliance Testing Analyst to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for providing support in carrying out Distribution Compliance Controls Testing and monitoring functions in Asia. In this role, you are expected to support and implement the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices.
Position Responsibilities
- Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices.
- Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports.
- Assisting the preparation of training materials and presentation deck to management when required.
- Research regulations by reviewing regulatory bulletins and other sources of information.
- Maintains good working relationship with regulatory personnel and stakeholders by consistent communication and in resolving concerns.
- Plans and coordinates operational activities and guarantees compliance with rules and regulations.
- Document workflows and process narratives of testing activities being performed.
- Other ad-hoc compliance testing request arising from the immediate supervisor, market being supported or Asia Segment Compliance.
Required Qualifications
- 2-3 years of experience in Compliance, testing, banking, internal or external audit background
- College/University Degree and/or equivalent experience in Accounting, Legal, Finance, Business or related fields
Preferred Qualifications
- Any related financial services experience.
- Background on insurance operations, sales, insurance agency (or tied agency), or auditing an insurance agency/firm.
- Experience in investment management
- Solid written and verbal communication skills. Use these skills while working with BU partners and with different levels of the organization.
- Solid technology skills; knowledge of or ability to learn applicable compliance or business systems
When you join our team
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
- About Manulife and John Hancock
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
- Manulife is an Equal Opportunity Employer
- At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
- Working Arrangement
- Hybrid