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Smartness • Italy
Role & seniority: QA Engineer, mid-senior (min. 5 years in Quality Assurance/Software Testing)
Stack/tools: Playwright; JavaScript/TypeScript; CI/CD (GitHub Actions, GitLab CI, Jenkins); Jira; Git; API testing (Playwright, Postman, REST Assured); basic SQL; English & Italian (intermediate)
Design, implement, and maintain automated test scripts (functional automation) using Playwright
Define test strategy, plans, and test cases aligned with business needs; identify, track, and prioritize defects
Embed automated tests into CI/CD pipelines to prevent regressions; drive continuous improvement; mentor developers on testability
5+ years in QA/Software Testing; SaaS experience a plus
Strong test automation framework experience; programming in JS/TS
CI/CD integration, Jira for defect tracking, Git for versioning
API testing experience; Playwright or equivalent; basic SQL; troubleshooting/log analysis
Proactive, autonomous ownership; effective collaboration with QA, devs, and PMs
SaaS domain experience; mentoring/coaching teammates
Additional API tools (Postman, REST Assured)
Multilingual capability beyond English/Italian is a plus
Location & work type: Remote; regular opportunities to meet in person; fast-paced small team with frequent collaboration
Notes: Company focuses on hospitality tech SaaS; emphasis on automated testing, CI/CD, and scalable QA processes.
About The Company
At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.
We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy's Top 10 LinkedIn Startups, we are on a mission to scale globally.
Want to grow with us? Let's go!
About The Role
What will you do?🦾
As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our platform. You will be responsible for designing and implementing automated testing strategies, identifying and tracking defects, and improving overall test efficiency. Working closely with the QA team, developers, and product managers, you will help create a seamless and bug-free user experience. Your expertise in automation, CI/CD integration, and test planning will be essential in scaling our quality assurance processes as we grow.
Your Responsibilities
Functional automation testing: develop and maintain automated test scripts using Playwright.
Test strategy & planning: define test strategies, plans, and test cases aligned with business needs.
Bug Identification & reporting: track and prioritize defects to ensure resolution before release.
Continuous improvement: refine testing processes and enhance efficiency.
Mentoring developers: guide on writing testable code and best practices.
CI/CD integration: embed automated tests in CI/CD pipelines to prevent regressions
What Are We Looking For? 👀
Programming skills: strong proficiency in JavaScript or TypeScript for test automation.
Test planning & strategy: ability to design structured test plans and cases.
CI/CD workflow: experience integrating automated tests into pipelines like GitHub Actions, GitLab CI, or Jenkins.
Bug tracking & reporting: skilled in using Jira or similar tools to log and manage defects.
Version control: proficient in Git for managing test script repositories.
API Testing: experience with Playwright, Postman, or REST Assured.
Database Knowledge: basic SQL for validating test data.
Troubleshooting: ability to analyze logs and pinpoint root causes of failures. Proficiency in Italian (intermediate) and English (intermediate)
Proactive Ownership: ability to work autonomously, championing best practices and steering the team toward more robust and efficient QA processes.
What Do We Offer? 👌
Work in a small and top-performing team that moves extremely fast where you are extremely important. Work without having to deal with jerks and ego-maniacs. The opportunity to join one of the best travel-tech sales teams in Europe. A place where your talent can blossom. An environment where mistakes are allowed – we make bold choices to achieve ambitious goals, learn from mistakes, and move forward. A place where your voice matters – meetings provide space for new ideas and projects, regardless of your role or seniority. Continuous growth – we challenge the status quo, renewing our sales processes and approaches to meet challenging goals. We have fun while working! We are easygoing people. Work with the best software out there to automate repetitive tasks and let you focus on customers and targets. Remote working with frequent opportunities to meet up. Fun and enriching experiences – unforgettable team-building events that go beyond the usual outings. Competitive salaries and bonuses – as a meritocratic team, we recognize talent and hard work, rewarding them appropriately.
Still not convinced? Check out our "Work With Us" page for more about our mission, values, and why we love working at Smartness: Lavora con noi - Unisciti alla missione di Smartness
Before you apply
We're highly driven and set our goals higher than most, pushing boundaries others may deem impossible. We work much harder than most companies out there. Every day, we step out of our comfort zones, fueling rapid growth and learning, even though it might come with its stress. We hold ourselves and our team to the highest standards of excellence and culture. Should we feel that this role isn't the right match for you, for the benefit of both parties, we may need to part ways.
We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply. Discover your full potential with us! Show more Show less