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Lensa • Durham, North Carolina, United States
Role & seniority: Technical Specialist / Delivery Lead for HR integrations (Senior-level business/IT liaison)
Stack/tools: HR software systems (Workday, SuccessFactors); system navigation; understanding of system architecture; collaboration with vendors and development teams
Lead end-to-end integrations delivery for HR systems, from requirements gathering to production deployment
Document functional specifications, translate into IT requirements, develop test plans, and oversee UAT/SIT with vendors and stakeholders
Manage production cutovers, hypercare support, defect resolution, change requests, and knowledge transfer to support teams
Experience with HR software systems (e.g., Workday, SuccessFactors)
Strong ability to navigate HR/system architectures and translate business requirements into technical specs
Proven capability to lead testing efforts (SIT/UAT) and coordinate with vendors and functional leads
Prior CIO experience
HR business data knowledge
Location: Not specified
Work type: Not specified
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Introduction
Technical Specialists in this Job Role have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. Business analysts act as the interpreters between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis.
Your Role And Responsibilities
Serve as overall delivery Lead for Integrations for HR systems, from gathering business requirements to implementation in Prod environment. Document Functional Specification with detailed requirements and translate those requirements into functional IT requirements to complete the development process. Develop Business Subject Matter expert proficiency be collaborating with business team and develop technical proficiencies by cross training with development team. Develop process, and system technical flows for each technical design. Work with functional leaders and vendors to confirm requirements and obtain stakeholders sign-offs as required. Create test data for unit testing in conjunction with developers work effort and for performing the initial SIT (systems integrations testing) once the first pass integration development is completed. Develop test plans and lead the UAT/End-to-End test efforts with the Vendor and functional leads, opening defects and working to resolve with developers until all defects are closed and with vendor and functional leads until all test cases are closed. Create relevant Business Controls documentations and ensure steady state compliance. Manage production cutovers and deployment execution steps. Fully engage in hypercare phase to provide full support for integrations with monitoring, batch job setup, defect resolution, change requests, and integration error resolutions. Provide knowledge transfer to any production support team who may cover steady state. Provides cross training, mentoring, and consulting for the other BA’s on the team.
Required Technical And Professional Expertise
HR Software systems - i.e - Workday/Success Factors Experience with system navigation. Knowledge of System architecture
Preferred Technical And Professional Experience
Prior CIO experience HR Business Data knowledge
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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