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Paymentus • Addison, Texas, United States
Role & seniority: QA Analyst I (1–3 years QA experience)
Stack/tools: JIRA (defect tracking, dashboards), Agile QA methodologies; test case design and execution, regression testing
Create and execute test cases from business requirements; document testing failures in JIRA
Participate in requirements and sprint planning to clarify acceptance criteria; engage in defect triage with Dev team
Replicate client-reported defects and assist in prioritizing scope and remediation; help maintain QA practices and project documentation
Understanding of QA methodologies and Agile processes
Proficiency with JIRA and defect tracking; ability to maintain reporting/dashboards
Ability to design/execute tests, perform various testing types, and support regression testing
Experience improving QA practices within a team or project
Exposure to testing in multiple project contexts; ability to contribute to process improvements
Familiarity with test data configuration and QA documentation maintenance
Location & work type: Full-time, professional office environment; Monday–Friday normal business hours; no travel required; occasional evening/weekend work as needed
Classification: Exempt
Summary/Objective The QA Analyst I serves as the responsible testing coordinator for assigned projects, responsible for identifying scope and testing strategies, configuring test data, and maintaining all project specific documentation and reporting. Also responsible for injecting/ensuring adherence to established QA Practices and project process standards within implementation team.
Essential Functions/ Responsibilities Responsible for creating and executing test case based on business requirements and document testing failures in defect tracking system (JIRA) Execute feature/functionalities of the product and QA testing procedures Work on projects of limited complexity with guidance Perform various types of testing and constantly learning and improving technical skills Support regression testing Participates during requirements phase to ensure all questions and concerns related to acceptance criteria and Dev stories are understood prior to the beginning of each sprint. Attend and actively participate in Defect Triage meetings with the development team to identify bugs/defects, assist with timeline determination on completing, and discuss any scope concerns related to testing Help maintain JIRA reporting/dashboards as defined in the QA Practice Replicate any bugs/defects reported by the client and bring them forward to the development teams during internal defect triage Support helping to define and implement ongoing QA Practice process improvements, both within the QA Practice and assigned Projects
Supervisory Responsibility This position does not have supervisory responsibilities.
Education and Experience 1-3 years Quality Assurance experience, or a bachelor’s degree in Computer Science or other technology field or certification in technical Boot Camp program Proficiency, understanding and experience executing Quality Assurance methodologies, including Agile
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to and/or move up to 25 pounds.
Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.
Travel No travel is required for this role.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Reasonable Accommodation Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others. An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.