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Pearson • Cypress, California, United States
Salary: $18 / hour
Role & seniority: Regular Part-Time Test Administrator, Cypress, California
Stack/tools: Microsoft Office (beginner to intermediate); no software development stack required
Ensure secure exam delivery and deliver quality customer service in a quiet testing environment
Check in candidates, verify identification, and explain the exam process
Proctor/invigilate exams and troubleshoot technical issues with internal teams; perform light housekeeping after each exam
High school diploma or equivalent
Minimum 1 year of customer service experience
Flexible with work hours/days; ability to work 15-25 hours weekly, with potential additional hours
Experience proctoring/invigilating preferred
Basic Microsoft Office skills (Word, Excel, Outlook); ability to sit long periods; ability to lift up to 20 lbs; able to escort candidates
Comfortable in a quiet testing environment and attentive to detail
Prior exam proctoring experience
Additional customer service background
Cypress, California
Part-time; schedule Mon–Sat 8 am–8 pm; ~2–3 Saturdays per month; rare Sundays; schedules posted at least 2 weeks in advance
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Regular Part-Time Test Administrator to join our team in Cypress, California.
Starting pay is $18.37 per hour + + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/. Schedule Requirements Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 8 am and 8 pm, and about 2-3 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 15-25 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance. Responsibilities