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Prometric • Westbury, New York, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (entry to mid level individual contributor); reports to Test Center Manager.
Location & work type: Westbury, NY 11590; Full-time, site-based. Schedule varies: open Mon–Sat 7am–6pm; Saturday availability required; occasional evenings; two weeks’ advance scheduling.
Stack/tools: Windows-based PCs; MS Office (Outlook, etc.); standard test-center security/monitoring tools (ID verification, wand security checks, candidate fingerprint capture if applicable).
Greet examinees, verify identification, and ensure a fair, comfortable testing experience.
Monitor exams for policy compliance and security; perform required security checks; safeguard center and materials.
Address candidate issues with urgency; report incidents outside guidelines; assist with setup/closure and maintain center operations.
High School diploma or equivalent; 18+ years old
Minimum 1 year of in-person customer service
Professional, clear communication; strong report writing
Ability to multi-task, lift up to 40 lb, and move around testing rooms
Proficiency with Windows-based software (MS Office, Outlook)
College experience
Prior proctoring or exam-administration experience
Fluency with additional tech tools or security equipment
Other notes: Emphasis on teamwork, flexibility to work various shifts, adherence to Prometric’s values and policies. Equal o
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Westbury, NY 11590
TEST CENTER ADDRESS: 865 Merrick Ave Suite 70n Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.