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Prometric • Anchorage, Alaska, United States
Role & seniority: Test Center Administrator (entry to mid-entry level); reports to Test Center Manager; part of Prometric’s test center operations.
Stack/tools: Windows-based PCs; MS Office (Outlook, etc.); general test center software; security/proctoring tools (e.g., wand scanners, fingerprint capture where applicable).
Greet examinees, verify identification, and maintain exam integrity per policy.
Monitor exams, conduct required security checks, and address candidate issues with urgency.
Maintain a secure, orderly test center environment and ensure a fair testing experience; document incidents as needed.
High school diploma or equivalent; 1 year of in-person customer service.
Professional written and verbal communication; ability to write detailed reports.
Ability to multi-task, use Windows-based software, and assist with equipment setup/packaging as needed.
Physical ability to bend, lift up to 40 pounds, and move through test room at intervals.
Location & work type: Anchorage, AK; full-time position with varied hours; site operates Mon–Sat 7am–6pm; Saturday availability required; occasional evenings/Sundays; schedules planned two weeks in advance.
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Anchorage, AK
TEST CENTER ADDRESS: 615 E 82nd Ave Suite B3-4, Anchorage, AK 99518 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.