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Prometric • Greenwood Village, Colorado, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (entry to mid-level, individual contributor); reports to Test Center Manager
Stack/tools: Microsoft Windows-based programs (MS Office, Outlook, Explorer); security/tools for exams (wand, fingerprint recording if applicable); standard in-center IT/evacuation and equipment handling
Greet examinees, verify identification, monitor exams, and enforce test-center policies
Maintain secure environment and materials; supervise exam integrity and candidate conduct
Address candidate issues with urgency; document incidents and report up as needed
1+ year customer service experience (in-person)
High school diploma or equivalent
Professional communication; ability to write clear reports; multi-tasking capability
Basic computer proficiency (Windows, MS Office); ability to operate and move equipment
Physical ability to lift up to 40 pounds and move through test rooms as needed
College experience
Experience in a regulated testing, lab, or customer-facing environment
Location & work type: Greenwood Village, CO (onsite test center); Full Time or 20+ hours per week depending on schedule; hours vary (7am–6pm, Mon–Sat; occasional evenings, Sundays possible) with two-week advance scheduling
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Greenwood Village, CO
TEST CENTER ADDRESS: 7400 E Orchard Rd #1450n, Greenwood Village, CO 80111 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.