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Prometric • Nashville, Tennessee, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (entry to mid-level), part-time role reporting to Test Center Manager
Stack/tools: Microsoft Windows-based programs; MS Office (Outlook, etc.); general computer/software literacy; security equipment (wand) and candidate fingerprint capture if applicable
Greet examinees, verify identification, and ensure fair testing procedures
Monitor exams continuously and enforce test center policies to uphold integrity
Maintain secure environment/materials, address candidate issues with urgency, and report deviations
High school diploma or equivalent; 1 year of in-person customer service
Professional communication; accurate reporting and documentation
Ability to multitask, handle small tools, and operate Windows-based software
Physical ability to lift up to 40 pounds and move around test rooms per protocol
College experience
Prior experience in test centers, retail, or similar high-attention environments
Location & work type: Nashville, TN; site opens 7am–6pm, Saturday availability required; part-time 20 hours/week with potential for additional hours; flexible scheduling across Mon–Sat with some evenings and Sundays possible
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Nashville, TN
TEST CENTER ADDRESS: 1410 Donelson Pike, Suite: A11 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance.