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Prometric • Indianapolis, Indiana, United States
Role & seniority: Test Center Administrator (part-time entry-mid level), reports to Test Center Manager
Stack/tools: Windows-based computers; MS Office (Outlook, Explorer); general test-center tech (security equipment, fingerprint scanning if applicable); basic equipment packing/unpacking
Greet examinees, verify identification, and ensure fair testing experience
Monitor exams, apply center policies, perform security checks (e.g., wand), and safeguard materials
Identify, report, and resolve candidate issues with urgency; maintain a secure, compliant environment
High school diploma or equivalent; 18+ years old
Minimum 1 year in customer service (in-person)
Professional communication, strong reporting/writing, multitasking
Familiarity with Windows-based software; ability to handle small tools and basic packing
Ability to lift up to 40 pounds and move around testing rooms; able to stand/walk during exams
College experience
Prior test-center, proctoring, or in-person verification experience
Location & work type: Indianapolis, IN; part-time (20 hours/week) with flexible scheduling; site open Mon–Sat 7am–6pm; Saturday availability required; occasional evenings/Sundays; schedules released 2 weeks in advance
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Indianapolis, IN
TEST CENTER ADDRESS: 8606 Allisonville RD. Suite 375 Indianapolis, IN 46250 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance.