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Prometric • Dallas, Texas, United States
Salary: {"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","value":null,"minValue":"17","maxValue":"17","unitText":"HOUR"}}
Role & seniority: Test Center Administrator (entry to mid-level), reports to Test Center Manager, part of Test Center department.
Stack/tools: Microsoft Windows-based programs (MS Office, Outlook, Explorer); standard testing center equipment (identification verification tools, security/wand procedures, candidate fingerprint if applicable).
Verify candidate identification and greet examinees; monitor exams to ensure policy compliance.
Conduct required security checks and maintain a secure test center environment.
Address candidate issues with urgency, document/report incidents, and ensure a fair testing experience.
High school diploma or equivalent; 1 year of in-person customer service experience; must be 18+.
Professional, effective communication; strong written reporting skills; ability to multi-task.
Proficiency with Windows-based software and basic office applications; ability to handle equipment setup/packing as needed.
College experience.
Location & work type: Dallas, Texas; full-time with schedules varying Tue–Sat windows; potential evenings and Sundays; two-week advance scheduling; flexible shifts 7:00 am–10:00 pm; no remote option.
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Dallas Texas
TEST CENTER ADDRESS: 12342 coit road Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. Schedules are available 2 weeks in advance.