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Prometric • Charlotte, North Carolina, United States
Salary: 12 Pa
Role & seniority: Test Center Administrator (entry-to-mid level), part-time; reports to Test Center Manager.
Stack/tools: Windows-based environment; MS Office (Outlook, Explorer), general computer/IT proficiency; ability to use standard test-center tools and tracking/docs.
Verify candidate identification and conduct required security checks; monitor exams to uphold test integrity.
Greet examinees, provide a fair and comfortable testing experience, and address issues with urgency.
Maintain secure test-center environment and materials; document/report incidents per company guidelines.
1+ year in customer service (in-person settings) and professional communication.
Ability to multi-task, write clear reports, and handle basic equipment/shipping tasks.
HS diploma or equivalent; 18+ years old; comfortable with Windows-based software.
College experience; prior experience in testing centers, retail, hospitality, or call-center roles.
Location & work type: Charlotte, NC; part-time position (20 hours/week) with variable schedule; site open Mon–Sat 7am–6pm; Saturday availability required; occasional evenings; schedules provided two weeks in advance.
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Charlotte, NC
TEST CENTER ADDRESS: 2815 Coliseum Centre Drive suite 160 Please complete this brief questionnaire What To Expect On First Day(VIDEO)
PERKS for employees hired for 20+ hours: (DO NOT EDIT) 12 Paid Holidays Off annually based on work schedule and start date No selling or quotas Office setting environment No inventory, stocking, floor moves or overnight shifts! Paid training Sick time prorated based on start date 401K Employee Assistance Program Vision FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT) Legal Vacation
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours. Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling. This is strictly a part-time position and will remain as such, 20 hours per week, with an expectation to work more hours if needed. Schedules are available 2 weeks in advance.